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Outlook 2007 sending spam

Discussion in 'General Security' started by mintmog, Sep 27, 2008.

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  1. mintmog

    mintmog Thread Starter

    Joined:
    Sep 27, 2008
    Messages:
    1
    Hi,

    Having trouble with my Outlook 2007. On startup it sends around 6 or 7 emails, not from me obviously. I only realised this when i was getting 'undeliverable' mails back.

    I've run AVG v.8.0, Spybot, and Bullguard and they have all come out clean.

    Can anyone help?

    Many thanks
     
  2. tlacroix

    tlacroix

    Joined:
    Sep 27, 2008
    Messages:
    2
    Same problem, with my two computers (Vista 32bit and Vista 64bit, and Otulook 2007).

    Tried Spybot, Norton Anti-Virus, Avast and Bitdefender, and it all comes clean, even in safe mode.

    The only workarround I found to prevent the virus from sending spam is to setup a dummy account with a bogus outgoing mail server, and set it as default. The virus apparently only tries to use the default Outlook account to spam.

    I would really like to get rid of this malware, but it must be a new virus as there's apparently no way to detect it.

    Hopefully some genius here will come up with a magical idea ;-)

    Cheers,

    T
     
  3. iceburglar

    iceburglar

    Joined:
    Sep 27, 2008
    Messages:
    6
    Running XP/Office 2007 did a clean install a few weeks back...all windows updates and office updates are current. Windows defender doesn't catch it either.

    Sent spam mail did not show up in outbox nor in the sent mail folder, but it showed the messages being sent on the status bar at the bottom...a day later got undeliverable messages.

    I don't know if this could have anything at all to do with the issue, but i noticed that my windows live messenger had not been logging in normally because it says i'd logged in on another computer. I have since changed this password.

    I've also turned on logging in outlook for the mean time in case this happens again.

    -mike d
     
  4. AKAJohnDoe

    AKAJohnDoe

    Joined:
    Jun 5, 2007
    Messages:
    1,320
    Hmmm...

    A post with three different usernames, each with only 1 post, all joined this month, all spreading FUD.

    Seems suspicious to me.
     
  5. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,567
  6. iceburglar

    iceburglar

    Joined:
    Sep 27, 2008
    Messages:
    6
    aka..., your suspicion is unfounded.

    --lunar lander, malwarebytes found nothing.

    Malwarebytes' Anti-Malware 1.28
    Database version: 1216
    Windows 5.1.2600 Service Pack 3
    9/27/2008 10:39:35 PM
    mbam-log-2008-09-27 (22-39-35).txt
    Scan type: Full Scan (C:\|)
    Objects scanned: 139064
    Time elapsed: 1 hour(s), 4 minute(s), 55 second(s)
    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0
    Memory Processes Infected:
    (No malicious items detected)
    Memory Modules Infected:
    (No malicious items detected)
    Registry Keys Infected:
    (No malicious items detected)
    Registry Values Infected:
    (No malicious items detected)
    Registry Data Items Infected:
    (No malicious items detected)
    Folders Infected:
    (No malicious items detected)
    Files Infected:
    (No malicious items detected)
     
  7. AKAJohnDoe

    AKAJohnDoe

    Joined:
    Jun 5, 2007
    Messages:
    1,320
    OK.

    What do you show under Tools/Trust Center/Add-ins?
     
  8. tlacroix

    tlacroix

    Joined:
    Sep 27, 2008
    Messages:
    2
    Outlook add-ins in trust center:

    -- Active add-ins
    None

    -- Inactive add-ins
    Microsoft Office Groove Proxy for Outlook Add-in (disabled)
    IVT BlueSoleil Outlook Add-in (disabled)
    Microsoft Office Mobile Service (disabled)
    OneNotes Notes about Outlook Items (disabled)
    Outlook Change Notifier (disabled)
    Windows Search Email Indexer (disabled)

    -- Disabled Application add-ins
    None



    If it's can be of any help, my second computer apparently got infected when I installed a non-work IMAP account on it. The account receives a lot of spam, so I suspect that there might be a buffer overflow or a security breach somewhere in Outlook that got triggered somehow. But that's just me guessing while completely in the dark.

    One thing I'm sure, it's that both computer are definitely sending spam. The first clue was the bounces I would receive, but I confirmed this by installing Ethereal on one of the computers.

    The spams are easy to identify: The "HELO" sent is the Windows computer name (I tried changing the Windows computer name of one of the two computers and the spam sent HELO command changed as well), and the From is the Outlook default account address. The Outlook logs are useless: they only say that there is N messages to sent (N being between 1 and 15, regardless of the Outbox status), and won't provide any info about where it came from (what process, macro, add-in, or whatever). The spam sent messages won't appear in the outbox or in the sent items.

    Hijackthis won't find anything in particular either: no weird running process or anything.

    This is really weird, as it's the first time I catch a virus that is so stealth, so I suspect it has something to do with scripting inside Outlook, but again, just guessing.

    Two things I wonder though: where does the virus get the list of email addresses to spam, and where does it get the subject lines and messages (as those seem to change pretty often).

    Anyway, feel free to ask for more details.
     
  9. iceburglar

    iceburglar

    Joined:
    Sep 27, 2008
    Messages:
    6
    Active App Add-ins:
    iTunes Outlook Addin
    MS Exchange Unified Messaging
    MS Office SharePoint Server Colleague Import
    MS Outlook Mobile Service
    Outlook Exchange Notifier
    Windows Search Email Indexer

    Inactive Addins:
    Google Cal Sync
    MS Access Outlook Addin for Data Collection and Pub.
    MS VBA for Outlook

    Disabled:
    none

    I have Gmail running IMAP, so there is not too much spam that gets to outlook.

    Currently Downloading wireshark also, but i haven't seen this behavior again since the first occurance.

    -puzzled. this is the first time i've ever had malware related behavior and nothing caught it.

    mike d
     
  10. Ryoushi

    Ryoushi

    Joined:
    Aug 12, 2008
    Messages:
    65
    Get a HijackThis log posted. Someone will be able to analyze that for you.
     
  11. iceburglar

    iceburglar

    Joined:
    Sep 27, 2008
    Messages:
    6
    got another returned spam so i guess another round has gone out yesterday....i decided to make a bogus email account and set it as my default to trap any spam that is getting sent since it seems to be sending from the default account.

    NOTHING has caught this yet... here is my hijackthis log

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:02:26 AM, on 10/1/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16705)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Input Remapper\InputRemapper.x86.exe
    C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Input Remapper\InputRemapper.x86.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\WINDOWS\system32\AppleOSSMgr.exe
    C:\WINDOWS\system32\AppleTimeSrv.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
    C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
    C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\Program Files\Trend Micro\RUBotted\TMRUBotted.exe
    C:\WINDOWS\system32\STacSV.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
    C:\Program Files\Microsoft Windows OneCare Live\winss.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\IRW.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe
    C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Windows Live\Messenger\usnsvc.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [IRW] C:\WINDOWS\system32\IRW.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [RealtimeMonitor] "C:\Program Files\CA\eTrust\Antivirus\realmon.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [TMRUBottedTray] "C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe"
    O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Google Calendar Sync.lnk = C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
    O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD44/J...04/&filename=jinstall-6u7-windows-i586-jc.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll
    O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Apple OS Switch Manager (AppleOSSMgr) - Unknown owner - C:\WINDOWS\system32\AppleOSSMgr.exe
    O23 - Service: Apple Time Service (AppleTimeSrv) - Apple Inc. - C:\WINDOWS\system32\AppleTimeSrv.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: InoculateIT RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\Antivirus\InoRpc.exe
    O23 - Service: InoculateIT Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\Antivirus\InoRT.exe
    O23 - Service: InoculateIT Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\Antivirus\InoTask.exe
    O23 - Service: Input Remapper (InputRemapper) - Erik Olofsson - C:/Program Files/Input Remapper/InputRemapper.x86.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: ProtexisLicensing - Unknown owner - C:\Program Files\Common Files\Protexis\License Service\PSIService.exe
    O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
    O23 - Service: Trend Micro RUBotted Service (RUBotted) - Trend Micro Inc. - C:\Program Files\Trend Micro\RUBotted\TMRUBotted.exe
    O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\STacSV.exe
     
  12. iceburglar

    iceburglar

    Joined:
    Sep 27, 2008
    Messages:
    6
    no replies yet...but it just sent 6 more right now...even with the bogus default account that i setup. i'm done with outlook 2007 officially now. back to mozilla i guess.


    i really hope someone figures this out. this is ultimately frustrating.

    -mike d
     
  13. AKAJohnDoe

    AKAJohnDoe

    Joined:
    Jun 5, 2007
    Messages:
    1,320
    I am certainly not a hijack expert, but do see a number of things unfamiliar to me in your listing. Perhaps someone with greater expertise will chime in.
     
  14. abloke

    abloke

    Joined:
    Jun 21, 2008
    Messages:
    198
    I'm not the expert, maybe Ted or somebody with venom can reply, just realized I had a day of full page non deliverable messages, related to
    hijacking, but will log in tomorrow to check! Is it cloak n dagger ISP related?
     
  15. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,567
    Try ALL of the online scanners listed in the forum sticky "Security Help Tools". It takes time, but the more opinions from different scanners, the better.
     
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