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Outlook 2007 will not send, receive, or delete email

Discussion in 'All Other Software' started by todpny, Oct 2, 2012.

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  1. todpny

    todpny Thread Starter

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    Please help!

    I am unable to send, receive, or delete any emails from Microsoft Outlook 2007. Some of what I have read makes me think it may be due to too many emails stored.

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  2. DaveA

    DaveA Trusted Advisor Spam Fighter

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    How many emails are in the "Deleted" folder?

    Try removing the emails in the Deleted folder.
     
  3. todpny

    todpny Thread Starter

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    There are a ton. I have tried that, but it won't let me delete from that folder either. I am not in front of that computer, but I know there are over 2000! Yikes!!
     
  4. todpny

    todpny Thread Starter

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    The error message that I get is
    The file C:\Users\Penny\AppData\Local\Microsoft\Outlook\Outlook.pst is in use and cannot be accessed. Close any application that is using this file and then try again. You might need to restart your computer.
     
  5. DaveA

    DaveA Trusted Advisor Spam Fighter

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    OK, have you rebooted this machine since you started having this issue?

    After the restart, check the "Task Manager" to see if Outlook is running as a process. If so, the select it and End process.

    If it is running as a process, you need to find out what is starting it up at "Start up". Some contact and email syncing may be starting it.
     
  6. todpny

    todpny Thread Starter

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    It is running as a process, and I selected "end process". this did not fix the problem...

    Thanks again for any and all help!
     
  7. Triple6

    Triple6 Moderator

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