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Outlook 2007 won't connect to server

Discussion in 'Business Applications' started by muscle, Oct 26, 2007.

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  1. muscle

    muscle Thread Starter

    Joined:
    Oct 25, 2007
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    I just loaded Outlook 2007 to my new HP Pavilion DV2000 laptop computer. Initially I wasn't able to use Outlook because I got the error messages below:

    Log onto incoming mail server (POP3): Outlook cannot connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

    Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

    I uninstalled Outlook2007 completely and reinstalled. After the reinstall Outlook worked fine for a day. However, when I came in this morning to use the computer Outlook no longer worked. It gave the same error messages (see above) that I had gotten before I reinstalled.

    I can access my email from the web based account that I am trying to connect Outlook to and other people at my work who use the same web based email account have no problem using Outlook from their computers. (NOTE: My co-workers installed outlook from a different disk then me).

    Can anyone help me fix this problem? Obviously the problem is with Outlook communicating with my web based email account.

    Note: I did load some kind of HP updates to my computer last night. Could that be causing the problem?

    Thanks!!!!!
     
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