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Outlook 2007

Discussion in 'Business Applications' started by Sunny410, Feb 24, 2012.

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  1. Sunny410

    Sunny410 Thread Starter

    Joined:
    Dec 19, 2006
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    When user right-clicks on email in Outlook 2007 she does not get the option to Append to Adobe PDF or Print to Adobe PDF. Other users with same version have this option, along with same version of Adobe Acrobat (9 Std.). How do I get hers to offer this option also?
     
  2. Sunny410

    Sunny410 Thread Starter

    Joined:
    Dec 19, 2006
    Messages:
    104
    I have uninstalled and reinstalled her Office and it didn't resolve the issue.
     
  3. WendyM

    WendyM Trusted Advisor

    Joined:
    Jun 27, 2003
    Messages:
    4,032
    Hi Sunny,
    It sounds like she doesn't have the add-in enabled. I don't remember specifically where the option is in 2007, but I think you go to the Office button and then Options (or any other way to get to Options). Click the Add-Ins tab. At the bottom, make sure the window says COM Add-Ins and click Go. Is the box for Acrobat PDFMaker Office COM Addin checked? If not, check it. Any luck?
     
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