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Outlook 2010 asking for User id and password

Discussion in 'Web & Email' started by josswallace, Jun 4, 2018.

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  1. josswallace

    josswallace Thread Starter

    Joined:
    Oct 18, 2004
    Messages:
    147
    I am running Windows 7 on a desktop using Office 2010 and Gmail
    I have had the above problem on numerous occasions in the past but this time I am stumped.
    I have checked that the credential vault is emty and that google two step verification is off.
    When I go into Outlook/File/SAccount Settings I kep getting request for User Id and password.
    I have restored to a state last week that worked and "repaired" Outlook but still can't connect.

    Any help would be appreciated.
     
  2. DaveA

    DaveA Trusted Advisor Spam Fighter

    Joined:
    Nov 16, 1999
    Messages:
    16,315
    First Name:
    David
    Have you gone to Gmail.com and logged into you email from there?
    If the password works there, then you need to retype in the same password that you used ate Gmail.com.
    If it does not, then you are using the wrong password.
    Or that server is not in service at this time.
     
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