Outlook 2010 hyperlinks not working on Outlook 2003 or Mac mail

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Mzun

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Jun 29, 2011
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Recently a customer of the company I work for did some upgrade to their system (not exactly sure what). The result is that when they send a mail containing a hyperlink to file on their website, the link doesn't work.
When you hover over the link you should get something like 'https//thiscompany.com/page.do?DOCID=123456'.
However, what we actually get on Outlook 2003 is 'outbind://39-00000000C176F3FF67E6754394476777057BDCA60700071475F5FEB9AC4FABB3D7C8EE9381620000007059
EB000088DD1DB25534C84FACDD47289A5756BB000000B81C170000/thiscompany.com/page.do?DOCID=123456'.
On mac mail it looks like this 'x-msg://24/thiscompany.com/page.do?DOCID=123456'.

The links work fine on Outlook 2010. Any idea what's happening here?
 
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