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Outlook 2010 IMAP issues

Discussion in 'Business Applications' started by designedsilence, Apr 16, 2015.

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  1. designedsilence

    designedsilence Thread Starter

    Joined:
    Feb 28, 2010
    Messages:
    25
    I am having a few issues with my IMAP work email setup on my home pc. I have my personal POP gmail setup and my work IMAP email setup on Outlook 2010. The gmail account works perfectly but my work email has issues.

    I can't send emails. I try to "test account settings" and I get completed on both the IMAP login and the send test email and I get the test email in my inbox but when I actually try to send an email it doesnt go through.

    I don't automatically get emails. I have to click on each folder to update emails.

    Each time I click a folder to update outlook has to update cache messages.

    I also get a send/receive error at the bottom often and when I click this it says outlook cant access the data file. I tried to create a new data file by renaming the old one and letting outlook make a new one but that didnt help.

    This slows me down a great deal when I work from home so any guidance would be much appreciated.

    Please help!
     
  2. CleaverX

    CleaverX

    Joined:
    Sep 27, 2012
    Messages:
    1,323
    You need to work with your company's IT support so they can review your account and your settings, there is no way for us to tell if they are correct and autodiscover (if it is even set up) only works for outlook everywhere usually through a proxy.
     
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