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Outlook 2010 - invisible email account

Discussion in 'Business Applications' started by chredge, May 20, 2014.

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  1. chredge

    chredge Thread Starter

    Joined:
    Jan 5, 2005
    Messages:
    349
    Hi,

    I have an unusual problem.

    I need to change my email account within Outlook but when I go to 'Account Settings' there are no accounts there, and so nothing to change.

    What could be causing this, how do I access my account and how do I rectify it??

    Many thanks!

    :)
     
  2. DaveA

    DaveA Trusted Advisor Spam Fighter

    Joined:
    Nov 16, 1999
    Messages:
    15,524
    First Name:
    David
    Are you sure that your email is coming in through Outlook?

    Post a screen shot of the Account Settings pane!
     

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  3. chredge

    chredge Thread Starter

    Joined:
    Jan 5, 2005
    Messages:
    349
    Hi Again,

    Thanks for your help and reply.

    I think I may have nearly resolved my own issue. Somehow, in Outlook my original email account wasn't being displayed in the account setting screen. Whenever a new account was created with exactly the same details, this brought back numerous errors (because the account already existed but couldn't be seen). Anyway, long story short, I resolved this by deleting the Outlook profile in the Control Panel (which somehow deleted my invisible account) and created my account again.

    Now, everything looks fine but when I click on send/receive it looks like it's retrieving EVERY email that there ever has been (in blocks of 270). There must be thousands of emails that it's attempting to send/receive. Is there anyway around this or some way to get Outlook to send/receive all emails in one large block (instead of me having to click send/receive every five minutes as this would take forever!)

    Regards.
     
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