1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Outlook 2011 Authentication

Discussion in 'Business Applications' started by StutheCat, Dec 16, 2011.

Thread Status:
Not open for further replies.
  1. StutheCat

    StutheCat Thread Starter

    Dec 16, 2011
    I am using Outlook 2011 for Mac. I just have started getting error messages that read "Authentication failed. Please check your user name and password for the account....."and checking the log it says "Logon failure: unknown user name or bad password and 5.7.0 Error: authentication failed: authentication failure"
    The computer's been on automatic login since it was set up and I am using the correct username and password. I am going thru a wireless router if that matters.

    I Would appreciate any advice.
  2. Rockn


    Jul 29, 2001
    Does the mail host have a web based system that you can try logging into? That will tell you for sure if the password is correct. If it doesn't work there then it has probably been reset due to too many bad login attempts by someone.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1031541

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice