1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Outlook 2013/365 loses contacts (called "people" now)

Discussion in 'Business Applications' started by ngk0585, Sep 25, 2015.

Thread Status:
Not open for further replies.
  1. ngk0585

    ngk0585 Thread Starter

    Joined:
    Feb 6, 2008
    Messages:
    135
    MS Exchange server with our own mailbox.
    11 clients, all Win7, with mixture of Office 2013 and 365.
    WE share calendar and directory (oops call it "People" now)
    Issues with the Shared People list acting up:


    Somehow the address book (“People”) Groups do not want to cooperate, AND the “TO” dialog box on new emails. This is occurring on multiple computers.


    1. Open new email

    2. Click “TO”

    3. Scroll to B Group and add to email

    4. Right click on group to open/expand

    5. Failure message: = The name or contact group has been deleted and is no longer a valid address book entry. The attempted operation failed. An object could not be found.

    6. I tried to delete the group and recreate under AMAG contacts

    7. Opened up group and was able to add only one person. It did not find the others.

    8. Add members Failure = the dialog box with email addresses does not find individuals requested

    9. On a new email: the “TO” dialog box fails to find names. I even went to People, resaved the contacts after opening them to try and fix a contact.

    10. Using the “TO” dialog box appears not to have names beginning with H,P,Q,R Also some random names. I am looking for Gloria Nnnn. She is on the People list, but does not appear in the “TO” dialog box. Seems as if there are no names above GENE ... (names above GE..)
    We can work around this but it is an issue with the software.
    Any ideas?
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1156688

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice