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Outlook 2013/365 loses contacts (called "people" now)

Discussion in 'Business Applications' started by ngk0585, Sep 25, 2015.

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  1. ngk0585

    ngk0585 Thread Starter

    Feb 6, 2008
    MS Exchange server with our own mailbox.
    11 clients, all Win7, with mixture of Office 2013 and 365.
    WE share calendar and directory (oops call it "People" now)
    Issues with the Shared People list acting up:

    Somehow the address book (“People”) Groups do not want to cooperate, AND the “TO” dialog box on new emails. This is occurring on multiple computers.

    1. Open new email

    2. Click “TO”

    3. Scroll to B Group and add to email

    4. Right click on group to open/expand

    5. Failure message: = The name or contact group has been deleted and is no longer a valid address book entry. The attempted operation failed. An object could not be found.

    6. I tried to delete the group and recreate under AMAG contacts

    7. Opened up group and was able to add only one person. It did not find the others.

    8. Add members Failure = the dialog box with email addresses does not find individuals requested

    9. On a new email: the “TO” dialog box fails to find names. I even went to People, resaved the contacts after opening them to try and fix a contact.

    10. Using the “TO” dialog box appears not to have names beginning with H,P,Q,R Also some random names. I am looking for Gloria Nnnn. She is on the People list, but does not appear in the “TO” dialog box. Seems as if there are no names above GENE ... (names above GE..)
    We can work around this but it is an issue with the software.
    Any ideas?
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