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Outlook 2016

Discussion in 'Business Applications' started by HFadalah, Nov 25, 2019.

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  1. HFadalah

    HFadalah Thread Starter

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    Nov 25, 2019
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    Hi ..
    it is to slow to open an old message in outlook (messages that more than one year) ..
    is that normal?
    ..
    I am using windows 10 pro 64-bit, with SSD Hard Drive


    Gratefully
     
    Last edited: Nov 26, 2019
  2. britekguy

    britekguy

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    Compared to more recent messages, and if you're using IMAP protocol, the answer is "Yes," though you'd have to define exactly how much slower.

    IMAP downloads the message headers for all messages on the server, but it only generally downloads message bodies for recent messages (and I can't define recent - it's generally the e-mail client that determines how far back from today "recent" is considered) and purges those message bodies from local storage as the messages age past "the recent period."

    When you access a message from a long time ago, a call is made to the server to retrieve the message body itself so you can read it. Sometimes this process is very, very fast if the server isn't really busy at the moment and other times it takes longer.
     
  3. HFadalah

    HFadalah Thread Starter

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    Thanks for replying ..

    I am using Microsoft Exchange as a type of my outlook emails ..
    and the exactly time of the slowing usually is up to five seconds
     
  4. britekguy

    britekguy

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    You'll have to wait for input from others using the MS-Exchange protocol when they are retrieving older messages. All my accounts are IMAP and I have no way to even test with Exchange. You might also want to contact your e-mail service provider to ask about this just to see what they have to say about expected retrieval time for "old" messages.
     
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