Outlook 2K Address Book

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HostaMan

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I changed an email address in my address book from [email protected] to [email protected]. Every time I send an an email to the AOL address, it sends it to the MSN address which is returned as "not found". What did I do/not do to cause this and how can I fix it?
 
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Are you sure you changed (and SAVED) it in the Windows Address Book and not just in your Outlook (Contacts)?? ....Open Outlook then Ctrl+Shift+b will give you the W.A.B as will Start>Run Type "wab"(no quotes)...check to make sure New addy is the same both places
 

HostaMan

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Did both before I submitted question. Did again using your method. Same result. Even tried 'Find' and got same results. thanks.
 
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Are you actually typing in the new e-mail address in the To: box or the name of the person.

The problem can be simply that the old address is still stored in your Outlook Nickname file. Either manually delete that entry or delete the entire nickname file.

The Nickname Cache is used by Outlook for automatic name checking and the automatic completion.
I you want to clear the cache with the list of names that Outlook shows when sending an e-mail

Close Outlook
Start the Windows Explorer
With the focus on the root of the C: drive, search for *.NK2
You will find a file that starts with your profile name
Rename this file
Restart Outlook
Outlook will start rebuilding the file over again.
 
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Bob has a good point and one I had forgotten about; BUT Outlook 2K used *.nick not nk2. IIRC nk2 extention started with 2002
 

HostaMan

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May 28, 2003
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Bob - I have tried typing in the 'To' box. I used a nickname and after sending it , I open the note before it goes out. I right-click on the name in the 'To' box and then on properties and the correct one is always there.

JW - used your suggestion '*.nick2' and didn't find anything.

Then Bob provided me with two links, one of which was led me to a download of nick2.exe. I downloaded and executed it and got the list which I cleared. Sent out a new note and am waiting for the results.

Thanks for the quick reply. I'll let you know if it works.
 
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