Outlook 2k2 printing issue

This is nuts, you think a new Dell would not have such problems...

When our counsel goes to print, she gets a window that asks to save to a pdf file. It's also weird that when you open Outlook, Word will open with nothing in it. Screwy... when I first created her account, it came up with something with Adobe asking to disable or enable macros... would that have something to do with it? I'm thinking so.