outlook 2k3 won't open .msg attachments

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valis

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I've emptied out all her temp files, (ran ATF), navigated to user\local settings\temporary internet files\ and got rid of all the 'hidden' folders there (found them with cmd prompt), deleted all outlook junk from her app data folder, and still cannot open .msg files. I can open them, as can everyone else. Dunno why she can't. It's an exchange environment, if that helps.

tia,

v
 
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I am only guessing ( I know, big surprise:D ), but if you and others can open the file and not her. I would think that the profile is corrupt. Did you try a new profile?
 

valis

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it's highly tempting, but she has got, at last count, roughly a zillion folders, and even though it's exchange, I know outlook well enough to know that it's a house of cards balance precariously on a teeter totter.....that is my absolute last resort, and I will use it if I have to, just don't wanna.....

checked her security settings, identical to mine, I can't find anything online as to why this SHOULDN'T open, but the fact remains, it's just sitting there laughing at me.

If it arrives in a zip file, she can open it. She can save the .msg to her desktop and open it. But she can open it as an attachment in outlook 2k3.

weird, I tells ya.
 

valis

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looks promising.....I'll get back to you here shortly.....if you hear a *boom* from Texas way, you'll know it didn't work right. :)
 

valis

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that's a big negatory there, Augie 6 Fiver. Didn't do doodly. At least it didn't hose her machine, so I'm not complaining in the least.

Oh well, out of here shortly, will try again next week.
 
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