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Outlook 97

Discussion in 'Business Applications' started by Rick1001, Jan 4, 2002.

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  1. Rick1001

    Rick1001 Thread Starter

    Joined:
    Jan 4, 2002
    Messages:
    2
    Hello,

    I have a situation with a user who is using Win NT 4.0 sp6. When he tries to go into the public folders and it gives him a Dr Watson Error and kicks him all the way out of Outlook. Is there anything I can do to fix this problem?
     
  2. Rockn

    Rockn

    Joined:
    Jul 29, 2001
    Messages:
    21,334
    Re-apply the service pack 6 and see if it clears up the error. What service release are you running for Office?
     
  3. JerriS

    JerriS

    Joined:
    Sep 27, 2000
    Messages:
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    Anytime I have encountered a Dr. Watson error on NT, I have had to reformat the drive and re-install WinNT and all apps to get rid of them. I have spoken to Microsoft T/S at length about Dr. Watson errors and have been told they find issues with the OS. How to interpret the reports or figure out what issues - no one seems to know how to do. Redoing the drive saved me lots of headaches. Possible profile corruption too.
     
  4. Rick1001

    Rick1001 Thread Starter

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    Messages:
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    I believe it is SP2 but I will confirm.
     
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