Outlook 97

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Rick1001

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Joined
Jan 4, 2002
Messages
2
Hello,

I have a situation with a user who is using Win NT 4.0 sp6. When he tries to go into the public folders and it gives him a Dr Watson Error and kicks him all the way out of Outlook. Is there anything I can do to fix this problem?
 
Joined
Jul 29, 2001
Messages
21,334
Re-apply the service pack 6 and see if it clears up the error. What service release are you running for Office?
 
Joined
Sep 27, 2000
Messages
41
Anytime I have encountered a Dr. Watson error on NT, I have had to reformat the drive and re-install WinNT and all apps to get rid of them. I have spoken to Microsoft T/S at length about Dr. Watson errors and have been told they find issues with the OS. How to interpret the reports or figure out what issues - no one seems to know how to do. Redoing the drive saved me lots of headaches. Possible profile corruption too.
 
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