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outlook 97

Discussion in 'Business Applications' started by SJA, Jan 16, 2002.

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  1. SJA

    SJA Thread Starter

    Joined:
    Dec 12, 2001
    Messages:
    13
    Hi

    Have recently upgraded to Windows 98 using outlook express for my email. Previously using Outlook 97.

    Tried to go back into Microsoft Exchange to retrieve my emails and addresses and I get the following fatal error

    Etended MAPI 1.0 for windows 95 used an unititialized function pointer.
    Module Name: MAPI32X.DLL
    Description: Etended MAPI 1.0 for Windows 95
    Version: 4.0
    Product: Microsoft Windows Operating System

    Application Name: Exchng32.exe
    Description: Micorsoft Exchange EXE
    Version 5.0.1457.3
    Product: Microsoft Exchange

    Any help appreciated
    Sheryl
     
  2. MelissaV

    MelissaV

    Joined:
    Jan 11, 2002
    Messages:
    7
    I experienced the same problem once, but it was with Outlook and not Outlook Express. I upgraded from Windows 95 to Windows 98, and when I went to open Outlook, I received a similar Mapi32.dll error. I did not do too much research on the problem; I just re-installed Outlook and all went well. My suggestion would be to re-install Outlook Express to see if that works.
     
  3. SJA

    SJA Thread Starter

    Joined:
    Dec 12, 2001
    Messages:
    13
    Melissa

    Thanks for your reply. I cant have made myself clear, it is OUTLOOK 97 that I get the error with, trouble is I cant reinstall it as I dont have the CD anymore, and i really need the addresses and some of the messages that are still sitting in there somewhere.

    Regards
    Sheryl:confused:
     
  4. Anne Troy

    Anne Troy

    Joined:
    Feb 14, 1999
    Messages:
    11,746
    First Name:
    Anne
    Sorry, SJA, I got a little lost there too.

    You said you previously used Outlook 97.

    What are you trying to use now? And why are you trying to use Exchange? Is this at work? Generally, Exchange is only used at work as it is software that distributes email from a network server.

    Assuming you're at home:

    Look for files called *.PST. These will be your email file(s) from Outlook 97. If you no longer have 97, and cannot get whatever you're using now to File-Import-from a personal folder file, then you may need to find someone who DOES have Outlook 97 or greater and ask them to export the data for you into a format that is under File-Import in your new email.

    I've got access to all versions of Outlook and could export this stuff for you if you get into a bind. Of course, the file could be quite large if you had lots of emails stored in it.

    Let me know what's going on. Open your new email program, and hit Help-About and tell us what version of Outlook Express you have.

    Oops. More:

    Outlook Express is a component of Internet Explorer. If you're not using Internet Explorer 6.0, you could upgrade to get the most recent version of Outlook Express (6.0) also. When you upgrade, it may ask you if you want to import mail from previous blah, blah, and you could pick Outlook. Or, you may now be able to hit File-Import and find the personal folder file(s)...
     
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