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Outlook 98 Picture Display Problem

Discussion in 'Business Applications' started by Parev, Nov 11, 2007.

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  1. Parev

    Parev Thread Starter

    Oct 14, 2005
    I have Outlook 98 Picture Display Problem when I receive an email with picture attached I only see 'x' but no picture.when I send the same email or forward it to someone else dthey are able to see the pictures.any help appreciated.thanks.
  2. dojidave


    Oct 10, 2007
    i've got exactly the same problem mate, but on outlook xp :confused:

    wish i could help you but i've not a clue why this has started to happen, it was fine one day & faulty the next. the only thing that might have happened was windows updates :eek:

    please, please, anyone here who knows outlook advise us ;)
  3. slurpee55


    Oct 20, 2004
    Are the pictures actually attached, or are they linked from another storage location - if what you are getting are linked files, you may be getting them blocked for security reasons.
  4. Krash


    Jun 21, 2007
    If you are talking about Outlook 97, then this is a common problem. I have never heard of Outlook 98 unless its for a Mac. For Windows, with the right keywords am positive the steps to resolve could have been pulled up from various websites :p. Infact it was addressed in this forum.

    To address the issue : This happens cuz the temp folder where Outlook stores the pictures (apart from all the other attachments) has too many files.

    In Windows XP the folder for Outlook 2000 to 2003 is at

    C:\Documents and Settings\user\Local Settings\Temporary Internet Files\OLK*.

    The OLK directory will end in a series of numbers.

    Outlook 2007 uses

    C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content. Outlook\ 8A0VMD3A, where 8A0VMD3A can be any random


    Vista moves the Temp Internet folder to

    C:\Users\username\AppData\Local\Microsoft\Windows\Temporary Internet Files\,

    so you'll need to look there for the OLK or Content.Outlook folder.

    You can find the location of the folder by looking in the registry at

    HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Security, look at

    the value for OutlookSecureTempFolder. You can change the folder to point to

    a new location, but be sure the new folder exists before changing it in the


    Note: 12.0 reflects the version of Outlook: i.e., Outlook 2007. Use 10.0 for

    Outlook 2002 and 11.0 for Outlook 2003. For Outlook 2000 it would be 9.0 and for Outlook 97 it would be 8.0.
  5. dojidave


    Oct 10, 2007
    thanks for replies guys.

    don't ask me how but with no action on my part it's working again, went as it came... wierd, the only events were windows updates :eek: ...

    think i might go ubuntu ;)
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