Outlook: Additional menu entries and crashes - please help

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mmatzing

Thread Starter
Joined
Jul 2, 2005
Messages
3
Hi guys,

similar problem over here with additional, multiple menu entries in outlook 2000.

The problem in detail:

Step 1: I delete "outcmd.dat", "extend.dat" and "FRMCACHE.DAT".

Step 2: I start outlook -> everything is normal.

Step 3: I open any folder from the folder list -> a second "Adobe PDF" (from Acrobat 7.0) menu appears on the left side.

Step 4: I close outlook -> outlook crashes.

Step 5: I start outlook again -> 2 "Adobe PDF" menu items appear on the right side.

Repeating steps 3 - 5 add additional "Adobe PDF" menues.

Closing outlook without opening any folder before does not add any menu entry. In this case, outlook closes without crash.

Hope, anyone can help me...

Best regards,
mmatzing
 

EAFiedler

Retired Moderator
Joined
Apr 25, 2000
Messages
14,172
Hi mmatzing

Welcome to Tech Support Guy Forums!

Changing the following Registry value removes the Adobe PDF tool bar and menu item from Outlook:



Let us know if that works for you or not.
 
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