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Outlook and firewalls

Discussion in 'Web & Email' started by Fitz, Jan 10, 2003.

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  1. Fitz

    Fitz Thread Starter

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    All attempts to configure external web-based POP3 account through my Outlook Express account at work have failed. I presume this is because my workplace has a firewall.
     
  2. dvk01

    dvk01 Moderator Malware Specialist

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    Very unlikely, but it's posssible that the administrator has set up the firewall to allow only access to one email server.

    If you can receive email from outlook express at all, then the firewall is not likely to be blocking other accounts.

    Ask your computer administrator if some accounts or new accounts are blocked or not.

    What is the error message you get when OE tries to pick up your mail


    It's more than likely cos OE cannot pick up web based email, only pop3 mail.

    Check you have the correct pop server and remember even though you might be able to receive email you will not be able to send, except through the works default email


    Derek
     
  3. Fitz

    Fitz Thread Starter

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    All settings are correct and I can pick up and send the mail on my home OE account. I can pick up and send Hotmail through my OE account here at work without a problem. I've just tried receiving and sending Vodafone POP 3 mail through the work-based OE and that doesn't seem to work either.
     
  4. dvk01

    dvk01 Moderator Malware Specialist

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    If you can get hotmail via OE at work, then it is very unlikely that a firewall is blocking incoming messages, but it is possible.

    What error messages do you get from OE

    here is a copy from vodafone site about configuring OE

    Q. How can I configure Microsoft Outlook Express to access Vodafone Mail?
    A. To configure Microsoft Outlook Express:
    Open Microsoft Outlook Express on your PC.
    In the Main window, from the Tools menu, select Accounts.
    Click the Mail tab. The Mail window appears.
    Click the Add button, then select Mail
    In the Display Name field, enter your name. Click Next.
    In the Internet Email Address field, enter your Vodafone Mail email address. Click Next.
    In the Email Server Names page, complete the following:
    In the 'My Incoming mail server is a' drop down menu, select POP3.
    In the 'Incoming mail (POP3, IMAP or HTTP) server' text box, type pop.vodafone.net
    In the 'Outgoing mail (SMTP) server' text box, type smtp.vodafone.net.
    Click Next
    In the Internet Mail Logon page, complete the following:
    In the Account name text box, type your Vodafone Mail username.
    In the Password text box, type your Vodafone Mail password.
    Select the 'Remember password' check box for the system to remember your password.
    Select the 'My Server requires authentication' check box for the system to authenticate your server.
    Click Finish.
    Your Microsoft Outlook Express is configured to receive email, voice and fax messages.



    Derek
     
  5. Fitz

    Fitz Thread Starter

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    I went through all of those procedures when I set it up, as with Breathe, but only Hotmail is working through OE at work. Everything works fine at home.
     
  6. dvk01

    dvk01 Moderator Malware Specialist

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    What error messages do you get trying to use OE with these accounts

    Derek
     
  7. Fitz

    Fitz Thread Starter

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    This message appears:
    The connection to the server has failed. Account: 'Fitzbreathe', Server: 'pophost1.breathe.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
     
  8. dvk01

    dvk01 Moderator Malware Specialist

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    Error Number: 0x800CCC0E means that OE cannot connect to the server

    Socket error 10061 means that it's a firewall blocking at your end

    Check with computer administrator to have port 110 unblocked


    Derek
     
  9. dvk01

    dvk01 Moderator Malware Specialist

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    When you get the administarator to unblock the account don't expect to connect straight away, Breathe have email problems and are delayed in receiving emails

    Derek
     
  10. Fitz

    Fitz Thread Starter

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    Thanks for that.
    Breathe are slowly getting back to normal.
    Where can I find a lexicon of these error messages?
     
  11. dvk01

    dvk01 Moderator Malware Specialist

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    google

    Derek
     
  12. Fitz

    Fitz Thread Starter

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    Thanks for that.
     
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