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Outlook - changing inbox display names

Discussion in 'Business Applications' started by johnbrowning, May 24, 2010.

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  1. johnbrowning

    johnbrowning Thread Starter

    Joined:
    May 24, 2010
    Messages:
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    How can I change the display name of an email in Outlook 2003 inbox? So, for example, if "[email protected]" sends me an email, my inbox may display, in the "from" column, "Joe Smith". But, with the same email address, it might display just "Joe". Same issue with non-AOL emails. One of my main clients has both an AOL and non-AOL address he uses, and his two email addresses show up as five different people in my inbox, in various forms ("joe", "joe smith", "[email protected]", etc.).

    I'd like to change the display names of the two email addresses so they are the same (e.g., "Joe Smith"), and thus would sort and group together when I choose to sort by "from".

    Thanks in advance for any assistance...

    John
     
  2. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    13,997
    Hi johnbrowning

    Welcome to Tech Support Guy Forums!

    Did you try changing the Display Name field in the Contacts window?
    You can add several e-mail addresses in one Contact window.
     
  3. DaveA

    DaveA David Trusted Advisor

    Joined:
    Nov 16, 1999
    Messages:
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    If I understand what you want to do, can not be done.
    The display name within a email is controled by the sender
     
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