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Outlook - changing inbox display names

Discussion in 'Business Applications' started by johnbrowning, May 24, 2010.

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  1. johnbrowning

    johnbrowning Thread Starter

    May 24, 2010
    How can I change the display name of an email in Outlook 2003 inbox? So, for example, if "[email protected]" sends me an email, my inbox may display, in the "from" column, "Joe Smith". But, with the same email address, it might display just "Joe". Same issue with non-AOL emails. One of my main clients has both an AOL and non-AOL address he uses, and his two email addresses show up as five different people in my inbox, in various forms ("joe", "joe smith", "[email protected]", etc.).

    I'd like to change the display names of the two email addresses so they are the same (e.g., "Joe Smith"), and thus would sort and group together when I choose to sort by "from".

    Thanks in advance for any assistance...

  2. EAFiedler

    EAFiedler Moderator

    Apr 25, 2000
    Hi johnbrowning

    Welcome to Tech Support Guy Forums!

    Did you try changing the Display Name field in the Contacts window?
    You can add several e-mail addresses in one Contact window.
  3. DaveA

    DaveA David Trusted Advisor

    Nov 16, 1999
    If I understand what you want to do, can not be done.
    The display name within a email is controled by the sender
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