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Outlook crashes my computer

Discussion in 'Business Applications' started by fall08, Nov 4, 2007.

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  1. fall08

    fall08 Thread Starter

    Joined:
    Nov 4, 2007
    Messages:
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    When I open Outlook it downloads the first two messages then crashes the computer when it gets to the 3rd message so the computer restarts.
    Recently installed CA as my anti-virus software
     
  2. Krash

    Krash

    Joined:
    Jun 21, 2007
    Messages:
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    Does it always crash on the third message no matter how many are waiting to be downloaded? Or does it always seem to download the same 2 messages and then crash on the same third message as before!?

    If its the second case , please login in to your account using webmail. Delete those 3 emails , preferrably along with everything that you dont want. Now open Outlook and try downloading the messages.

    If this dont work, Restart the computer , use maintenance mode (Press F8 while booting before it reaches the Windows Load Screen) and get into Windows Safe mode with networking (Warning : This will download email messages without a virus scan), however this is one way of eliminating possible startup programs crashing Outlook.
     
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