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Outlook email filtering and rule making problem

Discussion in 'Business Applications' started by megavolt, Jul 31, 2007.

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  1. megavolt

    megavolt Thread Starter

    Joined:
    Apr 29, 2007
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    I have been having the most unusual problem with Outlook junk email filter and rule making, and I have a feeling that the two problems are actually one of the same, although I could be wrong.
    I've made a few rules which are suppose to move emails that arrive from a certain account to a certain folder. For some reason some of these rules copy the email to the folder instead of moving it. I have double and triple checked the way I wrote the rules but they refuse to work correctly (other rules that I made the same way do work properly). I even deleted all the rules and started over, but for some reason some continue not to work properly. I have the same problem with one or two rules where I use certain words in the subject area to determine where they get moved to, but once again they only get copied there and not totally moved.

    My junk mail filter seems to be acting up also. Not always are my blocked email addresses blocked. I can get the same spam from the same address one after the other even though the address is listed in my "blocked email" list.

    Can someone please shed some light on the matter?
    Thank you
     
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