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outlook email problems during receipt of emails

Discussion in 'Business Applications' started by vbsondemand, Aug 17, 2008.

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  1. vbsondemand

    vbsondemand Thread Starter

    Aug 17, 2008
    hi there,

    i am new to the forum and am in desperate need of help. i am having issues during receipt of my emails. my outlook and computer stops responding about halfway through receiving emails and am not sure why. sometimes i get a message stating that security failed during logon and sometimes nothing happens and it freezes completly and I have to manually close my computer and start it up again. does anyone know why this could happend and what i can do to fix it. i run a homebased business and need to have my emails and computers working at all times. the issue is on my laptop computer.

    please help

    thanks to all

    Serena - www.vbsondemand.com
  2. snafder


    Jul 24, 2008
    One thing you could try - assuming by the tags that you are using Vista and Outlook 2007 - is the following...

    Go 'Start' -> 'Control Panel' -> 'Programs' -> 'Programs and Features' ->
    locate 'Microsoft Office <your version here>' -> right click on it -> select 'Change' -> then select 'Repair' and then 'next'...see this process through and try Outlook again.

    More questions...
    Did you install Office yourself or did it come pre-installed?
    How much RAM do you have?
    What is your Internet connection?

    Outlook 2007 is a real memory hog - anything less than 2GB I have found to be terrible...and particularly with Vista.
  3. nerdboy20


    Aug 22, 2008
    I assume this is a personal computer and not one on a network. By any chance you might want to make a archive pst folder to recieve mail into. Go to file datafile management, click add, then add a outlook personal folder don't use the 97-2003 one. Add it where you want it I suggest making a folder called Exchange in the my documents and use that for email. Next you want this folder to have a inbox so go back to data file management and make the new folder the default. Close outlook and open it back up ( sometimes this cause a error and you have to restart the computer do it and wait nothing major will happen). Go back and make the folder that was the default the default again. Now got to rules wizard on the tool tab. Make a rule that makes all the email go to the new inbox by click the hyper link that says specific folders and change it to that inbox. Don't set anything else and finish. Next run the rules and close. Make sure to archive everything and that might help you with your problem.
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