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Outlook error!! Please Help!!

Discussion in 'Web & Email' started by OBIER12, Oct 8, 2009.

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  1. OBIER12

    OBIER12 Thread Starter

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    When I turn on the email I get the following Error:

    Microsoft Office
    The add-in "C:\WINNT\system32\MFEOtlk.dll" could not be installed or loaded. This problem may be resolved by using Detect and Repair on the Help.


    I have tried the Detech and Repair and reinstalling office but nothing works. Any help would be appreciated.

    Thanks
     
  2. etaf

    etaf Wayne Moderator

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    well, they only thing i can see related to that message is McAfee Outlook Email Scanner
    Do you have McAfee on your system
     
  3. OBIER12

    OBIER12 Thread Starter

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    Yes we are running McAfee 8.7 VirusScan Enterprise.
     
  4. etaf

    etaf Wayne Moderator

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    turn off the email scanner part of mcafee- see if that stops the error message, if so then we know the source and can see what we can do about that
     
  5. OBIER12

    OBIER12 Thread Starter

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    I tried the disable email scan and I still had the same error I also tried a repair of McAfee and that did not fix the issue. LOL i just can not figure this out. Any other suggestions would be great.

    Thanks
     
  6. etaf

    etaf Wayne Moderator

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    turn off mcafee completely - so its not running at all
    we may have to disable some start up files - so
    maybe we could try safemode with networking (not sure, but i think mcafee should be off) as a test

    as the PC boots up - tap F8
    you should get a menu
    choose
    safe mode with netwroking
    then try outlook
     
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