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Outlook Exp Address Book Crashes

Discussion in 'Business Applications' started by Diane Wagner, Dec 29, 2001.

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  1. Diane Wagner

    Diane Wagner Thread Starter

    Joined:
    Dec 29, 2001
    Messages:
    4
    Address Book crashes with the following message"invalid page fault (module unknown) at 000:006c0067.
    Explorer version 5.50.4807.1700
    I have renamed the book, but it still crashes.

    I can get at my list of email addresses through the "TO" button in Outlook/New Mail/ but cannot get at addressbook itself.

    I have requested help from MS Support, and the response was to ask for info which I sent, resent, then got NO response.
     

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  2. Lem0njell0

    Lem0njell0

    Joined:
    May 3, 2001
    Messages:
    68
    Have you tried to reinstall Outlook?
     
  3. columbo

    columbo

    Joined:
    Sep 10, 2001
    Messages:
    3,178
    Hi :) ,

    I thought that this link might be useful in trying to determine what's causing the error:

    http://www.generation.net/~hleboeuf/ermsimn.htm#ERRUNKNOWN

    I noticed that you are using an older version of IE. You might want to try upgrading Internet Explorer and Outlook Exp.
    If that doesn't work, then I'd follow lemonjello's suggestion and just re-install.

    Good Luck :D

    Columbo

    P.S- Happy New Year's!
     
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