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outlook express 5.0 not loading

Discussion in 'Web & Email' started by sgt188, May 16, 2000.

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  1. sgt188

    sgt188 Thread Starter

    Joined:
    May 16, 2000
    Messages:
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    I have been using outlook express 5.0 since it came out for my e-mail with no previous problem. For some reason it will no longer load, the busy icon works for a few seconds then shuts down with no error message. I tried reinstalling the program with no effect. I am running win 98 with 128 megs of RAM.

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  3. LooneyTunes

    LooneyTunes

    Joined:
    Apr 12, 2000
    Messages:
    226
    Hi

    Have you scanned your system for viruses ? If not, I'd advise it just to be sure. Try uninstalling Outlook and installing, rather than just installing over the top. You will however, lost all your mails, accounts etc so make sure you know or backup all your details. Also, before this you could try loading it up in safe mode and see if it does the same there. If it loads up there, it's most likely something to do with a recently added install.
    Goodluck
     
  4. remarcabill

    remarcabill

    Joined:
    May 13, 2000
    Messages:
    13
    sgt188
    I had the same problem and had to dump and reinstall windows. Talk about sucked, I still havn't gotten everything back. I think I was virused.
     
  5. Mulderator

    Mulderator

    Joined:
    Feb 20, 1999
    Messages:
    51,022
    Close all programs except Explorer and Systray and tells us if you still get that problem.
     
  6. sgt188

    sgt188 Thread Starter

    Joined:
    May 16, 2000
    Messages:
    17
    I had already done a complete virus check with nortons a/v with updated files. With all the problems with the new LOVE worms I decided to give up on outlook express and i have started using Eudora 4.3 which I am finding to be a better program. Thanks for all your efforts.
     
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