Outlook Express 6 problem

[volntitan]

I have a problem with OE 6. On some emails I am getting, they have the w32 virus attatched, which Norton quarantines. I thought it was my computer, but just got a new computer and still happening. I am glad Norton is catching it, but the problem is I cannot open any attatchments from anyone, even those that come from trusted sources. Anyone have any ideas?

 

[Davey7549]

volntitan
Welcome to TSG!
This article from microsoft may help you remove the block.
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q291387
Pay particular attention to "Do not allow attachments to be saved or opened that could potentially be a virus check box under Virus Protection" switch.


Dave

 

[volntitan]

Thanks so much....will norton be enough to filter any email virus's now that I have un-checked this box? I am getting a number of emails that are containing this w32 virus that Norton is catching...

 

[Davey7549]

volntitan
Other than living in a plastic bubble there is no way to be totally protected. Someone has to get the virus first before it is reported and defined. If you keep your Norton Virus definitions up to date the percentages will always favor you for protection.

Dave