1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Outlook Express 6 will not send/receive all the time

Discussion in 'Web & Email' started by 67Fairlane, Apr 7, 2004.

Thread Status:
Not open for further replies.
  1. 67Fairlane

    67Fairlane Thread Starter

    Joined:
    Apr 7, 2004
    Messages:
    1
    I have a user with Outlook Express 6 on a Windows XP machine. She can not always send and receive email. She does not get an error message. Outlook 2000 works just fine, but she would rather use OE 6. Can view messages on the Bellsouth web email page but hitting the send/receive button in OE 6 will not retrieve the messages. It works fine sometimes, other times not. Running McAfee VirusScan with current definition files. Ran Spybot to clear out any potential problems. Updated all software at Windows update site. The POP3 and SMTP servers are correct. Six other computers in the same office work fine. They access the Internet through a Cayman 3220-H DSL router.
     
  2. BillC

    BillC

    Joined:
    May 28, 2003
    Messages:
    2,366
    When it is not working, try to ping the mail server and if you get a reponse, I'd try to repair OE.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/218081

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice