Outlook Express 6

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Pen

Thread Starter
Joined
Apr 18, 2004
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3
I run Windows XP Home Edition. Lately Outlook Express 6 is running slow.
It is taking about 45 seconds to open up to Inbox and is then slow to open up each saved email which I sometimes need to refer back to.
Also when I receive new emails it is slow to open each email and when I right click the drop down bar is also slow to hilight the appropriate item ie. Delete.
Can anyone help?
I have several hundred emails saved - could this be the problem? I usually keep them for work. If I have to store them elsewhere how do i do it?

Pen
 

Pen

Thread Starter
Joined
Apr 18, 2004
Messages
3
Pen said:
I run Windows XP Home Edition. Lately Outlook Express 6 is running slow.
It is taking about 45 seconds to open up to Inbox and is then slow to open up each saved email which I sometimes need to refer back to.
Also when I receive new emails it is slow to open each email and when I right click the drop down bar is also slow to hilight the appropriate item ie. Delete.
Can anyone help?
I have several hundred emails saved - could this be the problem? I usually keep them for work. If I have to store them elsewhere how do i do it?

Pen
 
Joined
Feb 23, 2003
Messages
16,274
There are various reasons for a slowing down of OE. Here are some ideas to start.

1. A corruption of one or more of the following files:


psbase.dll, pstorec.dll, pstorerc.dll and pstores.exe.

You need you extract fresh copies from your xp cdrom using System File Checker.

2. Corruption or removal of imagehlp.dll, especially if you use McAfee. Do a search of your system for imagehlp.dll and if it has been removed go to the McAfee web site tech support and follow the instructions to download a fresh copy. If you don't use McAfee, extract and replace the file anyways.

3. A missing or damaged imagehlp.dll has also been implicated in a slow forms problem.

Also, go into tool\options\maintenance and do a good clean out of old messages and/or headers and then do a compact. A little hint here, do one server at a time. A better job is done then.

Set your virus scanner to check programme files only, and turn off background compaction.

Microsoft has released a knowledgebase article about this problem:



Delayed Response When Editing Internet Explorer Forms and Outlook Express May Take a Long Time to Start

http://support.microsoft.com/support/kb/articles/Q251/7/87.ASP



Finally, please have a look at this link:

http://www.tomsterdam.com/insideoe5/problems/performance.htm
 
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