Outlook Express Agro with Emails!!!

Hi, I need some help please from the Tech Angels here...

I can't seem to send and receive emails via OE. Every time I attempt I get the following error message:

"Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F"

I have contacted NTL broadband technical support and was told it's a problem to do with my operating systerm - Windows XP Pro. Their website status said they had been working on the problem for the last day or so and it's now stating it's RESOLVED....but I still can't get or send any emails! I did have a glitch where I had to do a system restore after I lost all internet access after changing my mouse! but it all worked afterwards even the email. Anyone got any ideas???? please........

 

Here is a link to a help site for the error you are getting. Try going through their trouble shooting steps.

 

Most common causes of this are antivirus software (especially Norton) or a corrupt email (receiving only)
What AV do you use.
You could try the NTL webmail to delete the emails its getting stuck on

 

Hi all

Thanks for the advice...turned out to be Nortons as the culprit. Am ok now, and have ditched Nortons in favour of PCCillin....thanks again