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Outlook Express Agro with Emails!!!

Discussion in 'Web & Email' started by Wishing Bubble, Sep 11, 2004.

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  1. Wishing Bubble

    Wishing Bubble Thread Starter

    Joined:
    Feb 8, 2001
    Messages:
    168
    Hi, I need some help please from the Tech Angels here... ;)

    I can't seem to send and receive emails via OE. Every time I attempt I get the following error message:

    "Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F"

    I have contacted NTL broadband technical support and was told it's a problem to do with my operating systerm - Windows XP Pro. Their website status said they had been working on the problem for the last day or so and it's now stating it's RESOLVED....but I still can't get or send any emails! I did have a glitch where I had to do a system restore after I lost all internet access after changing my mouse! but it all worked afterwards even the email. Anyone got any ideas???? please........ :eek:
     
  2. BillC

    BillC

    Joined:
    May 28, 2003
    Messages:
    2,366
    Here is a link to a help site for the error you are getting. Try going through their trouble shooting steps.
     
  3. dugq

    dugq

    Joined:
    Jul 16, 2004
    Messages:
    2,653
    Most common causes of this are antivirus software (especially Norton) or a corrupt email (receiving only)
    What AV do you use.
    You could try the NTL webmail to delete the emails its getting stuck on
     
  4. Wishing Bubble

    Wishing Bubble Thread Starter

    Joined:
    Feb 8, 2001
    Messages:
    168
    Hi all

    Thanks for the advice...turned out to be Nortons as the culprit. Am ok now, and have ditched Nortons in favour of PCCillin....thanks again
     
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