Outlook Express Agro with Emails!!!

[Wishing Bubble]

Hi, I need some help please from the Tech Angels here...

I can't seem to send and receive emails via OE. Every time I attempt I get the following error message:

"Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F"

I have contacted NTL broadband technical support and was told it's a problem to do with my operating systerm - Windows XP Pro. Their website status said they had been working on the problem for the last day or so and it's now stating it's RESOLVED....but I still can't get or send any emails! I did have a glitch where I had to do a system restore after I lost all internet access after changing my mouse! but it all worked afterwards even the email. Anyone got any ideas???? please........

 

[BillC]

Here is a link to a help site for the error you are getting. Try going through their trouble shooting steps.

 

[dugq]

Most common causes of this are antivirus software (especially Norton) or a corrupt email (receiving only)
What AV do you use.
You could try the NTL webmail to delete the emails its getting stuck on

 

[Wishing Bubble]

Hi all

Thanks for the advice...turned out to be Nortons as the culprit. Am ok now, and have ditched Nortons in favour of PCCillin....thanks again