Outlook Express All Emails Have Disappeared

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spr12ian

Thread Starter
Joined
Jun 16, 2005
Messages
10
I use Outlook Express 6 on Windows 98 SE. Last night all of my emails disappeared, and also all of my local folders.

a) How do I tell what went wrong?
b) Can I recover the lost data?

I use McAfee virus protection and it does not report any viral problems.

Logfile of HijackThis v1.99.1
Scan saved at 07:20:15, on 7/18/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\WINDOWS\SYSTEM\MSWHEEL.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\PROGRAM FILES\COMMON FILES\ADOBE\ESD\ADOBEDOWNLOADMANAGER.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE

F1 - win.ini: run=hpfsched
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [POINTER] C:\PROGRA~1\MSHARD~1\point32.exe
O4 - HKLM\..\Run: [cAg0u] C:\WINDOWS\SYSTEM\8CC659C0.hta
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe files\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] C:\WINDOWS\SYSTEM\mstask.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [dlmMgr] "C:\Program Files\Common Files\Adobe\ESD\AdobeDownloadManager.exe"
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Dell Home - {07588640-E65F-11D3-A22F-20A64EC10000} - http://www.dell.com/ (file missing) (HKCU)
O16 - DPF: {0C98419E-324F-11D3-9A23-00C04FF40D52} (McAfee Clinic AV Installer Control) - http://download.mcafee.com/molbin/clinic/virusscan/mgavinst.cab
O16 - DPF: {CDB74794-A3BA-4733-B6F6-59BF16D6C15A} (McAfee Smart Shop - Update Class) - http://download.mcafee.com/molbin/mcaeng/mcsmtshp.cab
O16 - DPF: {99B42120-6EC7-11CF-A6C7-00AA00A47DD2} (Label Object) - http://activex.microsoft.com/activex/controls/iexplorer/x86/ielabel.cab
O16 - DPF: {DA28C54E-D95C-11D3-9A01-005004677EF4} - http://download.mcafee.com/molbin/clinic/CDM/McCDM.cab
O16 - DPF: {7380B862-BA18-4529-8972-C66B82AA5D1D} (AccountTracking Class) - http://moneymanager.egg.com/customer/accounttracking.cab
O16 - DPF: {36C417C6-13C6-448B-9784-DD73A93B0582} (McAfee.com Download+Installer Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,55/mcinsctl.cab
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - http://moneymanager.egg.com/activex/accounttracking.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,72/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
O16 - DPF: {F49159DA-E0C6-11D1-8E28-08005AAA630C} (IFS_Service Control) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Serv.cab
O16 - DPF: {6CAE02B8-EB30-11D1-8CE5-0004ACF74B57} (IFS_List Control) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_List.cab
O16 - DPF: {5DD1BBF5-E4B2-11D1-9211-0004ACF75CFC} (IFS_Wizard2 Control) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Wz02.cab
O16 - DPF: {F3DAE1EA-01DA-11D2-8E33-08005AAA630C} (IFS_Wizard4 Control) - http://tescoonline.co.uk/dbpc2/controls/2.6.11.0/IFS_Wz04.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Not sure if this will help or not......boot to a command prompt, type

scanreg/restore
and press enter

Is there a good restore date but not the oldest?
 
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