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Outlook Express: Changing Time Stamp

Discussion in 'Web & Email' started by micmac327, May 17, 2004.

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  1. micmac327

    micmac327 Thread Starter

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    Since the time change back in April, Outlook Express remains displaying the old time (1 hour behind) on incoming messages only. I have verified from the email sender that their time has been changed. How do I correct this time stamp error?
    Thanks for any help or advice :)
    micmac327
     
  2. Anne Troy

    Anne Troy

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    Welcome to TSG, micmac.
    OE isn't considered a business application, so I've moved you over to web and email, where you'll probably get a faster answer anyway.

    Good luck!
     
  3. AbvAvgUser

    AbvAvgUser

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    I don't think you have any control over the time stamps of incoming messages. It is for the senders to control it. You have control over the time stamps of only the outgoing mails.
     
  4. kiwiguy

    kiwiguy

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    I agree.
    The senders PC should be the only source of time stamping.

    Their setting under Regional Settings may have them in the wrong time zone, which could cause the 1 hour difference?

    As an example an email recently received here was time stamped by the senders PC at 17:26:21

    The Senders mailserver time stamped it at 17:23:26 (the sender's PC seems to be 3 minutes fast, if the mailserver is correct)

    The ISP received it at 17:26:35

    I received it at 17:29:20 (I have 5 minute mail collection)

    The mail is stamped as 17:26:21.

    The time stamp is 17:26:21


    Look at the full headers to see all the time stamps.
     
  5. micmac327

    micmac327 Thread Starter

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    KiwiGuy,

    I just tried the following test b/t my OE and Hotmail accounts. Firstly, I made sure that hotmail was set my my correct time zone. I then sent a test email from OE to hotmail. Result: The sent message in OE was stamped with the correct time; the message received by hotmail was stamped 1 hour ahead of the correct time. I then sent the message back from hotmail to OE. Result: OE received the message with a time stamp 1 hour behind the correct time.
    What do you think? I'm even more confused now.


     
  6. micmac327

    micmac327 Thread Starter

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    KiwiGuy,

    I just tried the following test b/t my OE and Hotmail accounts. Firstly, I made sure that hotmail was set my my correct time zone. I then sent a test email from OE to hotmail. Result: The sent message in OE was stamped with the correct time; the message received by hotmail was stamped 1 hour ahead of the correct time. I then sent the message back from hotmail to OE. Result: OE received the message with a time stamp 1 hour behind the correct time.
    What do you think? I'm even more confused now.
     
  7. kiwiguy

    kiwiguy

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    By "correct time" what is your reference?

    If Hotmail is stamping it with the server time, its probably the server time wherever the server is located. That could be anywhere and could change often.

    Its not likely to even be in your time zone.

    I did not realise you were talking of Hotmail, I was envisaging real POP3 servers, not webmail.
    Anything could happen there, its quite possible that they play "pass the parcel" between different servers in different time zones. Test it on real email servers (POP3)
     
  8. AbvAvgUser

    AbvAvgUser

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    I agree with Kiwiguy. Send a mail from one POP3 account to another and test. Hotmail/Yahoo are all webmails and they must be fiddling around with time stamps and may not be reliable.

    If you want to test with another POP3 mail, you can get a free POP3 account at http://www.softhome.net OR http://www.hotpop.com OR I can make one or two for you at my site temporarily.

    Test it with real POP3 accounts to get a complete and proper idea.
     
  9. micmac327

    micmac327 Thread Starter

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    Kiwiguy/AbvAvgUser, (thank you for all your help thus far)

    I just sent myself an email from my Outlook Express account to my Outlook Express account. The sent message was stamped the exact same time as my system tray clock, which leads me to believe that it is the reference for it's time. However, the received message was stamped exactly 1 hour behind my time (EST).
    Thoughts?
     
  10. AbvAvgUser

    AbvAvgUser

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  11. micmac327

    micmac327 Thread Starter

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    Yes, I sent an email to and from the same account. The fact that they were both stamped with different times confuses me.
    How so I confirm time stamps with my ISP? Does is make a difference that I have dial-up?
    I just looked into some past emails in my OE account, and prior to the daylight savings time change in April, the time stamps were correct. My boyfriend is the sender of the majority of emails I receive, he works in IT, and has assured me that his work PC is stamping the correct time.
    What do you think?
     
  12. AbvAvgUser

    AbvAvgUser

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    It is obvious that your ISP is messing around with time stamps. In that case, I guess you can't do much. It doesn't matter whether you use dial-up or cable.

    All that you can do it call up your ISP customer care and try to confirm that they actually are doing this.
     
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