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Outlook express crashes when closing

Discussion in 'Business Applications' started by Mapoleon1er, Jul 12, 2003.

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  1. Mapoleon1er

    Mapoleon1er Thread Starter

    Joined:
    Jul 12, 2003
    Messages:
    21
    Nearly everytime I close Outlook Express it crashes. In fact there is a program named "msimn" (which I think is Outlook Express himself) which is still running when the program window is closed. Then it turns to "no response" and it can freeze my computer or most of the times my web browser.
    I said "nearly everytime" because it doesn't crash everytime I close it. It's often when Internet Explorer is already launched.
    This problem appeared some months ago but I don't know if it's consequent to any program installation.
    My computer is two years old, 1Ghz, runs with Windows ME and has got 384 Mo RAM. It has got one drive separated in two ones of 22 and 15 Go. The first one is where Windows is installed and the second one is for documents. The first one has 9 Go free and the second one 3 Go.
    My second problem is that I find it is too slow when comparing it to other 1Ghz computers. I think that it has to be infected by any small virus(es) that only slow it down and crash it sometimes. I give you here under the log of HiJackThis if you can find something strange in it.

    Thank you !

    -------------------------------------------------------------------------------
    Logfile of HijackThis v1.95.0
    Scan saved at 12:08:36, on 12.07.2003
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\PROGRAM FILES\FICHIERS COMMUNS\EPSON\EBAPI\SAGENT2.EXE
    C:\WINDOWS\SYSTEM\MDM.EXE
    C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\STARTER.EXE
    C:\PROGRAM FILES\MICROSOFT HARDWARE\GAME CONTROLLERS\STRATEGIC COMMANDER\DAEMON14.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\WINDOWS\SYSTEM\LVCOMS.EXE
    C:\PROGRAM FILES\LOGITECH\ITOUCH\ITOUCH.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE
    C:\PROGRAM FILES\WINDOWS MEDIA COMPONENTS\ENCODER\WMENCAGT.EXE
    C:\WINDOWS\SYSTEM\HIDSERV.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\WINDOWS\REGEDIT.EXE
    C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
    C:\WINDOWS\TEMP\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page=http://www.strategie-expert.com/
    O2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - (no file)
    O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [CHotKey] mHotkey.exe
    O4 - HKLM\..\Run: [Daemon14] C:\PROGRA~1\MICROS~4\GAMECO~1\STRATE~1\DAEMON14.EXE
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\LOGITECH\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [LVComs] C:\WINDOWS\SYSTEM\LVComS.exe
    O4 - HKLM\..\Run: [MsTasks] c:\windows\system\quickchange media v2.0.exe
    O4 - HKLM\..\Run: [EPSON Stylus C42 Series] C:\WINDOWS\SYSTEM\E_S10IC2.EXE /P23 "EPSON Stylus C42 Series" /O7 "EPUSB1:" /M "Stylus C42"
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Fichiers communs\EPSON\EBAPI\SAgent2.exe
    O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
    O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Startup: Encoder Agent.lnk = C:\Program Files\Windows Media Components\Encoder\WMENCAGT.EXE
    O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    O8 - Extra context menu item: Ouvrir l'image dans &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~2\OFFICE\1036\PHDINTL.DLL/phdContext.htm
    O8 - Extra context menu item: Download using FlashGet - C:\PROGRAM FILES\FLASHGET\jc_link.htm
    O8 - Extra context menu item: Download All by FlashGet - C:\PROGRAM FILES\FLASHGET\jc_all.htm
    O9 - Extra button: ICQ (HKLM)
    O9 - Extra 'Tools' menuitem: ICQ (HKLM)
    O9 - Extra button: FlashGet (HKLM)
    O9 - Extra 'Tools' menuitem: &FlashGet (HKLM)
    O9 - Extra button: Organise-notes (HKLM)
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...apple.com/qt505/fr/win/QuickTimeInstaller.exe
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {CAFEEFAC-0014-0001-0001-ABCDEFFEDCBA} (Environnement d'exécution Java 1.4.1_01) -
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
    O16 - DPF: {FF0C042C-98E9-4C36-B2EC-E21FDFDCEF75} - http://download.redswoosh.com/Installer/rsinstaller.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37768.4173148148
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/217c1129a7919ab8ef05/netzip/RdxIE601_fr.cab
     
  2. PaveFE

    PaveFE

    Joined:
    Jan 4, 2003
    Messages:
    1,307
    I'm no expert, but I remember Zone Alarm causing me similar problems like that.
     
  3. Mapoleon1er

    Mapoleon1er Thread Starter

    Joined:
    Jul 12, 2003
    Messages:
    21
    interesting because I do have ZoneAlarm...
     
  4. PaveFE

    PaveFE

    Joined:
    Jan 4, 2003
    Messages:
    1,307
    Since ZA is Free, you may want to try uninstalling it, then rebooting to see if that helps.

    Good Luck
     
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