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Outlook Express crashes when I try to find messages!

Discussion in 'Business Applications' started by moviequeen56, Sep 11, 2007.

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  1. moviequeen56

    moviequeen56 Thread Starter

    Joined:
    Sep 11, 2007
    Messages:
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    Hi,

    I'd be very grateful for any help on this. I have outlook express which was working fine but the other day I noiced it kept crashing, just locking up when I click on a particular email I got.

    I ingored this and just left it in my inbox but now when I try and use the find messages search, it crashes and locks up.

    What can I do to rectify this problem?

    Thanks
     
  2. Anne Troy

    Anne Troy

    Joined:
    Feb 14, 1999
    Messages:
    11,746
    First Name:
    Anne
  3. Krash

    Krash

    Joined:
    Jun 21, 2007
    Messages:
    309
    The Emails in OLEXP are stored in files with the extension .dbx. Inbox is called inbox.dbx , Sent items - Sent Items.dbx and so on.

    This info urges me to believe that inbox.dbx is corrupted. If you have several emails in Inbox that are indisposable, then this is what I suggest.

    Create your own folder in Outlook Express.
    Call it temp or something.
    Move all your emails in Inbox except the one that crashes the program.
    Now goto Tools --> Options --> Maintenance --> Store Folder.
    Copy the folder path, close OLEXP and paste the path in Start --> Run and hit OK. This should open a folder.
    Look for inbox.dbx. Rename the file to something else. Anything.
    Restart Outlook Express.

    Let us know if this fixed the issue.
     
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