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Outlook Express Crashes When I Try To Print

Discussion in 'Business Applications' started by jeremywms, Aug 3, 2006.

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  1. jeremywms

    jeremywms Thread Starter

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    I am using Windows XP and have a new HP Pavillion PC. When ever I try to
    print an email using my Epson Stylus Photo R800, Outlook immediately
    crashes/shuts down without any warning or error message. I am able to print
    from every other application to my printer without any problem, including
    Microsoft Explorer.

    I have all of the current MS updates installed and have ensured that my
    system is clean of any viruses, spyware or adware. I also have the most
    current printer drivers installed directly from the Epson web site.

    Any comments or suggestions would be greatly appreciated!
     
  2. EBSchrader

    EBSchrader

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    Which version of OE are you using? 6.0? or Beta 7.0? One work-around you could try is to SAVE AS a Word document and then print.
     
  3. jeremywms

    jeremywms Thread Starter

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    I am using the 6.0. I never thought of upgrading to the Beta Version. Maybe I should try that. You are right, saving the email as a .txt document and then opening it up in Text Pad and printing it from there seems to work.
     
  4. jeremywms

    jeremywms Thread Starter

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    Well, I thought I would follow up and say that after a lot of experimenting, I found out it was a problem with my spam software: Spam Bully. Spam Bully, by the way, is the best and most effective spam program I have found and believe me, I have tried a lot of them.

    At any rate, after contacting technical support I found that there was a conflict in one of my registry settings that many users were having. They had me download a special version of the program and that has solved my problems.
     
  5. bearone2

    bearone2 Banned

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    "spam bully", that's a new one on me.

    the google toolbar saves me a lot of aggravation.
     
  6. jeremywms

    jeremywms Thread Starter

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    I've actually never tried the Google toolbar. I might have to try that...
     
  7. EBSchrader

    EBSchrader

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    I like Spam Bully, too. it works great for me and much better than others I've tried. Glad you found the source of your problem and fixed it!
     
  8. jeremywms

    jeremywms Thread Starter

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    Just in case you are interested, Spam Bully is coming out with version 4 and they are looking for beta testers. If you are interested, here is the information:

    If you want to beta test, you can sign up at:

    http://newsletter.spambully.com/

    Put an X in the box for beta.
     
  9. bearone2

    bearone2 Banned

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    thanks but i don't do betas of anything.
     
  10. jeremywms

    jeremywms Thread Starter

    Joined:
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    Nope, me either. They always have a tendancy of messing up my computer.
     
  11. EBSchrader

    EBSchrader

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    Messages:
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    I used to do a lot of Beta testing, but I think I'll pass on this one. IE Beta 7.0 is enough for me!
     
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