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Outlook Express email stuck in outbox but it sent

Discussion in 'Web & Email' started by mmbc_voltron, May 23, 2006.

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  1. mmbc_voltron

    mmbc_voltron Thread Starter

    Joined:
    Jul 13, 2004
    Messages:
    421
    I have been sending mail to people and they have been recieving it.
    But i get an error when it does the send and recieve but there is no detail in the error.
    All my email are in the outbox. Nothing in the sent box. Every time i send an email it resends all the mail that is the outbox from previous messages. I have to manually delete every email that i send from the outbox. So i have no record in the sent box unless i move it to the folder.
    Anyone know what would cause the mail to be sent sucessfully but still hang in the outbox?
    I tried deleting the email account and recreate it. no lcuk
     
  2. kilowatt1

    kilowatt1

    Joined:
    Oct 27, 2001
    Messages:
    2,578
    :) Open outlook express. Click on tools/options/send tab. Make sure that the "send messages immediately" box is checked. The "save copy in sents items folder" should also be checked. If they already have checkmarks beside them, uncheck each one, click apply then close out of OE and reboot the computer. Finally, go back into OE and recheck the boxes, apply, then reboot again.


    Good luck.


    Kilowatt
     
  3. mmbc_voltron

    mmbc_voltron Thread Starter

    Joined:
    Jul 13, 2004
    Messages:
    421
    Nope didn't work.
     
  4. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    14,172
    Hi mmbc_voltron

    Empty the Outbox in Outlook Express, move any messages you want to Send later to the Drafts folder.

    Close Outlook Express.
    Do a Search for .dbx files.
    Search:
    • Start > Search > For Files or Folders > All files and folders,
      In the field for: all or part of the file name
      Key in:
      .dbx
      Below that, click on More advanced options
      in the field: Type of File, select (All Files and Folders)
      place a checkmark in:
    • Search system folders
    • Search hidden files and folders
    • Search subfolders
      click Search

    Locate the Outbox.dbx file and delete it.
    Restart Outlook Express, a new Outbox.dbx file will be created.
    Send yourself a Test message to see if it leaves the Outbox.


    You may need to enable Show Hidden Files and Folders to see the .dbx files.
    Windows XP:
    • Open My Computer,
      Tools > Folder Options > View tab,
      under Hidden Files and Folders, verify Show Hidden Files and Folders is selected.
      Remove the check mark for Hide Extensions for known file types.
      Apply, OK to save and close.

    Let us know if that works for you or not.
     
    bizay13 likes this.
  5. misssoprano

    misssoprano

    Joined:
    Apr 2, 2007
    Messages:
    24
    wow fixed it.. all just the dbx file.. THANKS HEAPS.. ive joined up now, this seems to be a great site.

    what is wrong with the dbx file that stops the mail from sending?????
     
  6. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    14,172
    Hi misssoprano

    Welcome to Tech Support Guy Forums!

    Why it wouldn't work? The .dbx file was probably corrupted.
    Renaming it to Outbox.old would work as well.
    When Outlook Express starts, it looks for its default .dbx files, if it does not see them, it creates new ones.
    Compacting your folders in Outlook Express helps remove the wasted space that accumulates when you move and delete messages from the folders.

    Open Outlook Express
    File > Work Offline
    Click on the Local Folders folder
    File > Folder > Compact All Folders
    Walk away from the computer until the process is complete.
    Avoid starting this process if the possibility of a power outage is imminent such as a thunderstorm in progress.

    Should the compaction process ever be interrupted, restart it before accessing any folders and allow it to finish.


    Glad we could be of help. :)
     
  7. armenk

    armenk

    Joined:
    Apr 9, 2007
    Messages:
    1
    I tried deleting all files with outbox.dbx and worked for one test email and then went to being stuck. I have exactly the same symptoms as the original writer of this message.
     
  8. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    14,172
    Hi armenk

    Welcome to Tech Support Guy Forums!

    Are you using Outlook Express or Microsoft Outlook?
     
  9. ZOOM123

    ZOOM123

    Joined:
    Apr 20, 2007
    Messages:
    1
    Hey, I'm new to these forums. I have the same exact problem with outlook express... My mail is stuck in my outbox, still sends but doesn't move to my "sent items" folder... there is an error message but there is no detail with the error... I did all the steps suggested above and I still have the same issue. I also tried unistalling and re-installing outlook express 6.0. My mail still remains in my outbox.

    Any other suggestions?
     
  10. terrace

    terrace

    Joined:
    Apr 5, 2007
    Messages:
    553
    Have a look in my posts"Outlook 2002 emails stuck in outbox and sending in multiples" there`s plenty of suggestions there. Also you may need to contact your ISP and your internet security "anti-virus" etc.,. EAFiedler in this forum has given me some good advice. It seems in my case emails with larger attachments 1mb and more will hang in the outbox longer and take a very long ime to send. Of course email accounts have a limit on the size of email you can send and my inbox has a limit of 10mb. All the best. Let us know how you went.
     
  11. throoper

    throoper Trusted Advisor

    Joined:
    Jan 20, 2007
    Messages:
    5,176
    Offhand the only thing I can think of is to create a new identity and see if the same problem occurs.
    T.
     
  12. BillyJilly

    BillyJilly

    Joined:
    Jan 23, 2008
    Messages:
    3
    :eek:
    I have read all the threads that relate to this and I have tried everything in the threads....
    This message from "zoom 123" is the exact problem I have...
    Is there any resolve to this? I am so angry and tired I can hardly take it anymore
    Please help
     
  13. terrace

    terrace

    Joined:
    Apr 5, 2007
    Messages:
    553
    Hello, After installing a stick which made my computer faster, nearly 1gb, my emails now go out quickly, even larger one`s, and they don`t hang or sit and send in multiples. My computer technician suggested this solution. At one time my emails would hang an hang and even send one to the one recipient 20 times. Not now. Have a talk to someone with the expertise. Cheers(y);)
     
  14. throoper

    throoper Trusted Advisor

    Joined:
    Jan 20, 2007
    Messages:
    5,176
    Hi BillyJilly,
    Don't know if you tried this.
    Move all items out of the Sent Items folder to a folder of your own creation or delete them if you don't want them.
    Go into the Message Store folder and delete the Sent Items.dbx.
    If you haven't already done it, delete the Outbox.dbx as well.
    Let us know if that helps.
    T.
     
  15. CorvetteTex

    CorvetteTex

    Joined:
    Feb 7, 2008
    Messages:
    22
    I have the same problem. I will try your suggestions, I hope it fixes my problem. :eek:
     
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