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Outlook express error msg

Discussion in 'Web & Email' started by Shock G DSP, Jan 10, 2003.

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  1. Shock G DSP

    Shock G DSP Thread Starter

    Joined:
    Nov 5, 2002
    Messages:
    3
    When I close Outlook express I get a msimn.ese - Application error that states:
    The instruction at "0x77fc97a0 referenced memory at "0x00b00010". The memory could not be "read". Click OK to terminate the program.

    It appears to have no ill effect to my email program but is annoying. I have looked at a couple other threads where the user states The memory could not be "written", but since mine says "read" and I have tried the solutions to their threads to no avail. I wonder if reinstalling Outlook is my only chance to fix this problem. Thanks in advance to checking this.
     
  2. Styxx

    Styxx Banned

    Joined:
    Sep 8, 2001
    Messages:
    4,888
    Internet Explorer 5.x/6.x comes with a repair tool. To use it, go to the Add/Remove Programs Control Panel; Scroll and click to highlight 'Microsoft Internet Explorer 5.x' in the Install/Uninstall window; Then click on the Add/Remove button; Select 'Repair' the current installation of Internet Explorer radio button; Click on OK. Resart your computer when prompted. Yes this repairs OE.
     

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  3. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    This is Outlook Express guru Tom Koch in a Newsgroup thread:

    "That sounds like there might be a corrupt *.dbx file. Try this to fix it:

    In the Folder list, click on Outlook Express or Local Folders so that no
    mail or news folder is open.
    Click File|Work Offline so that no new messages will be coming in during the
    following process.
    Click File|Folder|Compact All Folders, and wait for the process to complete.
    Do not try to use your computer during this time, which might be several
    minutes.
    If an error occurs, such as "folder in use" or something, close OE, re-open
    it, then repeat this entire procedure until it completes without errors."
     
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