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Outlook Express freezes when opening attachment

Discussion in 'Web & Email' started by intrepidchic, Sep 30, 2003.

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  1. intrepidchic

    intrepidchic Thread Starter

    Sep 30, 2003
    When attempting to open an attachment, which most of the time are MS Word documents although other ones as well, Outlook Express freezes up. I am using Windows 98. I have to hit C/A/D and hit "End Task" twice to close down the program. The second time I do that routine, the message Msgsrv32 Not Responding is in the message box where I "End Task".

    What I've done so far from tips I have gathered:
    1. I've ensured that my security setting was unchecked in the virus protection ("do not allow attachments to be saved....)
    2. I've tried deleting the normal.dot document and rebooted.

    Neither of these have helped. Any suggestions?
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