1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Outlook Express login

Discussion in 'Windows XP' started by Noyb, Mar 30, 2008.

Thread Status:
Not open for further replies.
Advertisement
  1. Noyb

    Noyb Trusted Advisor Thread Starter

    Joined:
    May 25, 2005
    Messages:
    20,835
    Comcast has bought out my cable company and the whole town is trying to change Email addresses.
    This is a much fun as eating glass.

    A few friends are calling me for setup help .. which I can do mostly.
    A couple of them must login in to Comcast with their password every time they open OE.
    And they had the same problem with the previous isp.

    Comcast says this is a problem with M$ OE ... Are they right ??
    Is there a simple fix ??
     
  2. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
  3. Noyb

    Noyb Trusted Advisor Thread Starter

    Joined:
    May 25, 2005
    Messages:
    20,835
    Thanks .. But been thru all those settings several times.
    He even called Comcast 4 times ... On the 4th call, Comcast went thru all the settings (again) ..
    All OK and Comcast finally gave up.

    Is there any way to repair or reinstall OE ??
     
  4. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
    What service pack in installed and the version of windows?
     
  5. Noyb

    Noyb Trusted Advisor Thread Starter

    Joined:
    May 25, 2005
    Messages:
    20,835
    XP .. Should be SP2 updated.
    The software has been around awhile .. but is on a newer (not so elderly) HD.

    There was some discussion about a total fresh install would be a really good idea.
     
  6. throoper

    throoper Trusted Advisor

    Joined:
    Jan 20, 2007
    Messages:
    5,176
    Hi Noyb,

    Have you tried a new Identity ?
    Export the settings to an .iaf from the first Identity then Import them to the new one to save doing the connection wizard.
    If it's a damaged reg key that's keeping it from retaining the password (I've seen this a couple times when switching to Fios, don't know why), that will create a new one for the new Identity.

    T. :)

    Edit: Set OE to start in the new Identity.
     
  7. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
    One way to try to fix this if internet explorer or outlook express has a problem, is to re-install service pack 2 this will re-install both OE and IE. But if you are using IE7 then you got to go back to IE6 first.
     
  8. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/698659

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice