Outlook Express mail box full

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Cowboy622

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Oct 4, 2001
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My wife is taking online courses and they use Outlook Express, (I've always used Outlook). She keeps getting the message that her mail box is overfull even after she deletes most of her posts. In looking through windows explorer, I've gone to C: > documents and settings>valued customer>Application data>Identities>{919AF9890-A3F7-11D5-9CE7-F406424FC636} >Microsoft> Outlook Express> and in the right hand pane there is a "sent items.dbx" with over 8973KB listed. If I delete this folder, will it be re-created when I launch Outlook Express? The Onlione school says if she gets over 8000KB in the mail box she'll get the warning. She has alread deleted all the sent items in the folders but this is listed when I look through Windows explorer. Any suggestions???
 

Cowboy622

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Joined
Oct 4, 2001
Messages
783
She still gets the error message and when I navagate to that key it still says over 8000 KB stored there. I was hopping if I delete it, it would re-creat itself like the shellicon cache does in Windows.
 

buf

Joined
Nov 4, 2001
Messages
1,998
Hey Cowboy. You have a puzzle there. OE is no longer my default email client but I still get mail (usually spam) and even occasionally I will send some mail using OE. I can open the "sent mail folder" and delete the contents and then I go to the Trash folder and delete it's contents and my 'KB count' decreases. I do not delete any folders. If she/you do this, I don't understand why the KB count does not decrease. Good luck.

EDIT: If she needs those emails, could she not c/p them and save in My Documents after opening a file folder for them? (Hope I am understanding the problem)
 
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