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Outlook Express Problem (Please Help)

Discussion in 'Web & Email' started by bushibashir, Apr 12, 2010.

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  1. bushibashir

    bushibashir Thread Starter

    Feb 7, 2007

    I just reinstalled Windows XP Home edition on my HP Laptop.

    From the backup folder, I tried to import my Outlook Express Messages (which are in .dbx format) through the Outlook Express 6 Import Wizard.

    I am facing two issues.

    1. The import wizard doesn't show me all the email folders.

    2. When I try to import a specific folder I get the following message.


    Your data from 'Microsoft Outlook Express 6' was successfully imported into Outlook Express.

    Even not a single message is imported/copied from that specific file. (that file contains hundreds of messages).

    Can anyone tell me how to solve this issue?

    I will be really thankful for any help.

    Note: The permission on the Email backup folder is not marked as read only.

  2. throoper

    throoper Trusted Advisor (deceased)

    Jan 20, 2007
    Did you check the DBX files themselves for Read Only?

    If that's not it, they may have corrupted.
    You can check them with a mail viewer CLICK HERE.

    If the messages in the DBX files display in the viewer, it's likely the problem is with the Folders.dbx file.
    If the DBX files are good but won't Import due to a bad Folders.dbx, do the following.
    If you don't have messages in the new install that you need, copy the DBX files from your backup into the Message Store folder, overwriting any with the same names.
    Delete the Folders.dbx and when you next open OE, it will create a new one and re-index your folders (that will create any custom folders you had).

    T. :)
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