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Outlook Express Problem

Discussion in 'All Other Software' started by LauraTP, Jan 24, 2003.

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  1. LauraTP

    LauraTP Thread Starter

    Joined:
    Jan 12, 2003
    Messages:
    5
    When I click to "send" a message using Outlook Express6, another program(Microsoft Greetings) installer package comes up. I can click to cancel the install of Microsoft Greetings and it will then place my mail in Outbox and send it out. I have run my virus program to be sure I am clean and it happens whether or not my firewall is on or not. Any suggestions? Also I didn't get a clear answer to a problem that I logged in another forum. While in Netscape, when I try to download a exe. file it says I am downloading a jpeg file. Internet Explorer works so it must be in my Netscape Program. Any suggestions on either of these problems?
    Laura
     
  2. suzi

    suzi

    Joined:
    Dec 27, 2002
    Messages:
    362
    I assume you have this Microsoft Greetings program installed - right?

    Why not try uninstalling it and see if that fixes the problem. Maybe it did not install correctly somehow. If Outlook Express works after you uninstall the Greetings, then I would try re-installing it again. When you re-install, be sure to close all of your applications including your antivirus and firewall. Sometimes they can interefere with the installation.

    Sorry, I am not familiar with Netscape, but I am wondering why you are downloading exe files?

    Are you using Kazaa or other file sharing program? If so, you might have spyware/malware that's causing problems in your computer.

    If you are using Kazaa, I recommend uninstalling it, then get Spybot Search & Destroy and get rid of any spyware left behind, and there will be plenty. Don't run Spybot first or then you won't be able to use Kazaa or uninstall it.

    If you want an alternative to Kazaa, look here:

    http://www.spywareinfo.com/articles/p2p/

    If you're not using Kazaa or similar, excuse the lecture ;)
     
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