i use outlook express for my mail,no problems. my mom also use it and she receives tons of unknown mail and spam. we just changed username through our ip, thinking that would solve the problem, but still receive tons of unknown mail amd spam. she doesn't receive mail i send her either. what can i do? had tech come in before and said to change username, will take care of problem. It DIDN"T. this is very annoying. can i delete outlook express all toghether and how?