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Outlook Express "Warnings"

Discussion in 'Web & Email' started by khakikupkake, Aug 4, 2005.

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  1. khakikupkake

    khakikupkake Thread Starter

    Aug 4, 2005
    I recently started having a very strange problem w/my outlook express (v6). I have 2 identities and it is only affecting one of these identities, the other identity is problem-free.

    Here is the problem:

    When I send an email, the send/receive box that pops up tells me that i have an error ("Some errors occurred while processing the requested tasks, etc"). However, the area under the "errors" tab is blank. The message which I was trying to send then remains in the outbox. The message is then resent whenever Outlook sends/receives mail. I have to move the item from the Outbox to "Deleted Items" or "Drafts" to stop outlook from constantly resending the message. I cannot move the message to "sent items," if i try to do so it tells me that an error has occurred.

    Does anyone have any idea why it would start doing this?

    To make matters more confusing, the problem first started only w/messages that had attachments, then every message, and yesterday, 3 or 4 messages actually didn't have this problem ( i send dozens to hundreds of messages a day), but now it's happening to every message again.

    Any suggestions would be greatly appreciated!
  2. EAFiedler

    EAFiedler Moderator

    Apr 25, 2000
    Hi khakikupkake

    Welcome to Tech Support Guy Forums!

    Keep your Inbox empty!
    Move messages you want to keep to folders of your own creation in Outlook Express.

    Outlook Express is probably due for some maintenance.
    Close all windows.
    Open Outlook Express
    File > Work Offline
    Click on the Local Folders folder
    File > Folder > Compact All Folders
    Walk away from the computer until the process is complete.
    Avoid starting this process if the possibility of a power outage is imminent such as a thunderstorm in progress.

    Should the compaction process ever be interrupted, restart it before accessing any folders and allow it to finish.

    Send yourself a Test message to see if there are still problems.

    If the messages are still stuck in the Outbox:

    Enable Show Hidden Files and folders
    • Open My Computer,
      Tools > Folder Options > View tab,
      under Hidden Files and Folders, verify Show Hidden Files and Folders is selected.
      Remove the check mark for Hide Extensions for known file types.

    Move any messages you want to save, out of the Outbox folders, check both Identities.
    Close Outlook Express.

    • Start > Search > For Files or Folders > All files and folders,
      In the field for: all or part of the file name
      Key in:
      Below that, click on More advanced options
      in the field: Type of File, select (All Files and Folders)
      place a checkmark in:
    • Search system folders
    • Search hidden files and folders
    • Search subfolders
      click Search

    Locate the: Outbox.dbx files and rename them Outbox.old
    There should be two since you have two Identities.

    Restart Outlook Express with the Problem Identity.
    Send yourself a Test message, the first message without an attachment.
    If that is successful, send yourself a Test message with an attachment.

    Let us know if that works or not.
  3. Pedritto2001


    Jul 11, 2007
    Two years later, I just had exactly same problem with my father's computer. As SW tests expert, I solved it and will share the simplest cause/solution:

    Cause (typical): Your SENT-ITEMS database file has reached it's maximum size (in my case 2GB). So every mail of more than a few kilobytes will still be sent, but it wont be copied to the SENT-ITEMS file. Therefore, it stays in your BEING-SENT file, and Microsoft cretin Software coders detect this as an unknown-empty error and log it.

    Result: You get angry users on the other side of the line complainting about receiving the same (large) mail over and over again, while your small mails are sent with no problem.

    Solution: Find your OE archive directory (ex: C:\Documents and Settings\Administrador\Definições locais\Application Data\Identities\{09187D9C-187D-4ACC-979D-A6494A832404}\Microsoft\Outlook Express), confirm that the file is nearly 2Gigabytes in size (ex: (2.147.446.256) and DELETE the SentItems.dbx file, or whatever the name in your language is - in my language, it's Itens enviados.dbx). Finally, blame Microsoft for not having decent Software Testers/Coders.
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