Outlook Express won't create folders

[JohnTa]

Hi,

I have recently run into a problem. I can't create Folders in Outlook Express 6.0 WinMe anymore

"The folder could not be created"
"an error has occurred"

Can anybody suggest how can I reinstall Outlook Express only or any other way to resolve this?

Much appreciated.

 

[JohnTa]

I have found my answer. By creating a new identity in Outlook Express an making sure the old one is no longer default. I can create new folders again

Hope this can help others in the future

Cheers!

 

[johnoo7]

I have found my answer. By creating a new identity in Outlook Express an making sure the old one is no longer default. I can create new folders again

Hope this can help others in the future

Cheers!

 

[johnoo7]

This does help, why isn't it in the Micrsoft Knowlege Base. Why does this happen? Any Ideas? How did you move your folders to the new identity?

Thanks John

 

[JohnTa]

johnoo7

I have no ideas exactly something must have been corrupted. Once the new identity was made default all the folders followed.

 

[EAFiedler]

How did you move your folders to the new identity?

Thanks John

Import the old Identity's messages into the new Identity,
File > Import > Messages > Microsoft Outlook Express 6.0
Select the old Identity to Import the messages into the new Identity.

 

[johnoo7]

Thanks,
John

 

[johnoo7]

It happened again and was caused when I checked the box when starting go to my inbox. So it is logical to assume if you go to tools> options> general and uncheck (when starting, go directly to my "inbox" folder) and click on apply. This seems to be a simple way of getting your folders back.