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Outlook Express

Discussion in 'Windows XP' started by 734jeant, Sep 26, 2003.

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  1. 734jeant

    734jeant Thread Starter

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    I just uninstalled Internet Explorer 6 because it was making my Outlook Express weird. When my computer reverted back to version 5.0 I lost Outlook Express. It keeps telling me that msoe.dll file is unavailable and giving me error message
    0X80040154, 2.

    I checked my program files and msoe.dll file IS there. I've tried re-installing 6.0 but Outlook Express still won't open.

    Suggestions, help, links?

    TIA,
    jeant
     
  2. ~Candy~

    ~Candy~ Retired Administrator

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    Hi and welcome. Can you post the EXACT error message?
     
  3. 734jeant

    734jeant Thread Starter

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    "Outlook Express could not be started. The application was unable to open the Outlook Express message store. Your computer may be out of memory or your disk is full. Contact Microsoft support for further assistance. (0x80040154, 2)"

    I am neither out of memory, nor is my disk full.
     
  4. ~Candy~

    ~Candy~ Retired Administrator

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  5. 734jeant

    734jeant Thread Starter

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    Here is another error message I get when I click "OK" on the one above.

    "Outlook Express could not be started because MSOE.DLL could not be initialized. Outlook Express may not be installed correctly."

    Well, duh !!
     
  6. ~Candy~

    ~Candy~ Retired Administrator

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    One of my links address that one exactly ;)
     
  7. 734jeant

    734jeant Thread Starter

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    none of them applies to Outlook Express for Internet Explorer 6, which is what I just upgraded to.
     
  8. 734jeant

    734jeant Thread Starter

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    AND I am using Windows 2000 -- no instructions for that OS.
     
  9. ~Candy~

    ~Candy~ Retired Administrator

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    Yes, but I thought you said you uninstalled and went back to 5????? You probably have a mix/match file problem.
     
  10. 734jeant

    734jeant Thread Starter

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    I did uninstall and went back to 5, but when that didn't help I went back to 6. Even if I still had 5, there's not a fix listed for Windows 2000.
     
  11. ~Candy~

    ~Candy~ Retired Administrator

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    http://support.microsoft.com/defaul...port/kb/articles/Q245/4/19.ASP&NoWebContent=1

    The information in this article applies to:
    Microsoft Outlook Express 4.01 for Windows NT 4.0 SP 1
    Microsoft Outlook Express 4.01 for Windows NT 4.0 SP 2
    Microsoft Outlook Express 4.0 for Windows NT 4.0
    Microsoft Outlook Express 5.5 for Windows Millennium Edition
    Microsoft Outlook Express 5.5 for Windows 98 Second Edition
    Microsoft Outlook Express 5.01 for Windows 98 Second Edition
    Microsoft Outlook Express 5.0 for Windows 98 Second Edition
    Microsoft Outlook Express 5.5 for Windows 98
    Microsoft Outlook Express 5.01 for Windows 98
    Microsoft Outlook Express 5.0 for Windows 98
    Microsoft Outlook Express 5.5 for Windows 95
    Microsoft Outlook Express 5.01 for Windows 95
    Microsoft Outlook Express 5.0 for Windows 95
    Microsoft Outlook Express 4.0 for Windows 95
    Microsoft Outlook Express 5.5 for Windows 2000
    Microsoft Outlook Express 5.01 for Windows 2000
     
  12. ~Candy~

    ~Candy~ Retired Administrator

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  13. 734jeant

    734jeant Thread Starter

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    I tried the manual uninstall -- when I try and reinstall (following directions from website) I get an error message saying "The directory name is invalid (error#267).
    Is there any other way to install OE 5.0?
     
  14. ~Candy~

    ~Candy~ Retired Administrator

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    Where are you getting version 5 from? A cd? or download?

    Can you try to reinstall 6 instead?
     
  15. 734jeant

    734jeant Thread Starter

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    My Windows 2K CD. I could trying reinstalling 6, but that is what started the problem in the first place.
     
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