I don't use Outlook Express but my mom received a new computer and is trying to learn to use. She can download her new messages fine but when trying to send the messages rarely ever get through. I don't know if she is properly connected to her ISP or how to check this. Also I read that there might be a time limit to send a message of 30 seconds to 5 minutes. Is there a way to change this because sometimes it takes more than a minute to connect to her ISP.