Outlook Express

[bwick80]

When I click send/receive in Outlook Express, I get an immediate disconnect from my Phone Connection/ISP. This just started happening a couple days ago using OLEXP 5. I then upgraded to 6 and get the same results. Can anyone help? Thanks, [email protected]

 

[TonyKlein]

Hi,

Start Outlook Express.
Click the Tools menu, then click Options.
Click the Connection tab. Now is there a checkmark in the option Hang up after sending and receiving?
If so, remove it.

Good luck,

 

[bwick80]

There is no check mark at the 'hang up after sending and receiving' position.

 

[TonyKlein]

Hmmm. Odd.

Here's an article though. Hope it helps:

What causes modem disconnects

Good luck,

 

[bwick80]

Add to above post:

In the past I could start my 'dialup connection' from my desktop shortcut, then go to Outlook Express or Internet Explorer without any interruptions. Now, when I start from the desktop and bring up Outlook Express I get an immediate disconnect from the Phone Line/ISP.
However, when I bring up Outlook Express and start my 'dialup connection' from the 'dialup network window' that comes up with Outlook Express, everything seems to proceed normally.

Does this explain the problem any better?