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Outlook Express

Discussion in 'Web & Email' started by bwick80, Jan 6, 2002.

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  1. bwick80

    bwick80 Thread Starter

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    May 1, 2001
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    When I click send/receive in Outlook Express, I get an immediate disconnect from my Phone Connection/ISP. This just started happening a couple days ago using OLEXP 5. I then upgraded to 6 and get the same results. Can anyone help? Thanks, [email protected]
     
  2. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Hi,

    Start Outlook Express.
    Click the Tools menu, then click Options.
    Click the Connection tab. Now is there a checkmark in the option Hang up after sending and receiving?
    If so, remove it.

    Good luck,
     
  3. bwick80

    bwick80 Thread Starter

    Joined:
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    Messages:
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    There is no check mark at the 'hang up after sending and receiving' position.
     
  4. TonyKlein

    TonyKlein Malware Specialist

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    10,392
  5. bwick80

    bwick80 Thread Starter

    Joined:
    May 1, 2001
    Messages:
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    Add to above post:

    In the past I could start my 'dialup connection' from my desktop shortcut, then go to Outlook Express or Internet Explorer without any interruptions. Now, when I start from the desktop and bring up Outlook Express I get an immediate disconnect from the Phone Line/ISP.
    However, when I bring up Outlook Express and start my 'dialup connection' from the 'dialup network window' that comes up with Outlook Express, everything seems to proceed normally.

    Does this explain the problem any better?
     
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