Outlook freezing system

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unicornb2

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Joined
Dec 30, 2002
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36
When I open outlook it freezes up the system. I can't get in to check the settings. If I repair IE, will it also repair outlook?

uni
 
Joined
Jan 6, 2003
Messages
51
Yes...The IE repair will include repairing OE. Which version of IE are you running...? Also, what OS are you running as well....?
 

unicornb2

Thread Starter
Joined
Dec 30, 2002
Messages
36
I tried to reinstall just outlook, (ms article 318378) Got message:

THE DOWNLOAD LOCATION INFORMATION IS DAMAGED. PLEASE CLEAR YOUR INTERNET EXPLORER BROWSER CACHE AND RETRY SETUP.

Then tried to reinstall ie6. Same message.

Looked into three different ms knowledge base articles and did what they said, cleared files using internet options, used zdelete and even did a search for temp files and cleaned them out that way.

Still getting the same message. What's next?

Thank you,
uni
 

Del

Joined
Aug 31, 2001
Messages
3,452
Try going to Start > Run and type in "sfc /scannow" without the quotes. Supposed to repair any corrupt files.
 
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