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Outlook freezing system

Discussion in 'Windows XP' started by unicornb2, Jan 12, 2003.

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  1. unicornb2

    unicornb2 Thread Starter

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    When I open outlook it freezes up the system. I can't get in to check the settings. If I repair IE, will it also repair outlook?

    uni
     
  2. NetEngineer

    NetEngineer

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    Outlook or Outlook Express.......??
     
  3. unicornb2

    unicornb2 Thread Starter

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    Outlook Express
     
  4. NetEngineer

    NetEngineer

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    Yes...The IE repair will include repairing OE. Which version of IE are you running...? Also, what OS are you running as well....?
     
  5. unicornb2

    unicornb2 Thread Starter

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    I tried to reinstall just outlook, (ms article 318378) Got message:

    THE DOWNLOAD LOCATION INFORMATION IS DAMAGED. PLEASE CLEAR YOUR INTERNET EXPLORER BROWSER CACHE AND RETRY SETUP.

    Then tried to reinstall ie6. Same message.

    Looked into three different ms knowledge base articles and did what they said, cleared files using internet options, used zdelete and even did a search for temp files and cleaned them out that way.

    Still getting the same message. What's next?

    Thank you,
    uni
     
  6. unicornb2

    unicornb2 Thread Starter

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    Oops!

    Win XP Home. IE 6.

    uni
     
  7. Del

    Del

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    Aug 31, 2001
    Messages:
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    Try going to Start > Run and type in "sfc /scannow" without the quotes. Supposed to repair any corrupt files.
     
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