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Outlook gone nuts..shutsdown, someone trying to access...

Discussion in 'Web & Email' started by AlMujtahid, Apr 6, 2004.

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  1. AlMujtahid

    AlMujtahid Thread Starter

    Joined:
    Aug 13, 2001
    Messages:
    819
    I'm not sure why, but all of the sudden my Outlook has gone crazy. I have Outlook 2002 running on WinXP home.

    When I click the option to create a new message, I get a window that tells me some program or someone is trying to access my address book/contacts. I always click no and then write my message and send it. No problem. Usually.

    Sometimes, when I send a message it just won't send and I have to shut down Outlook and start it again to send. Sometimes it just freaks out and shuts down. I never used have these problems. I can't think of when they started or a chane that I made that woudl cause this.

    I ran NAV 2003 and found nothing. I ran Spybot and AdAware and removed everything they found. I ran FixBlast and it found nothing.

    Any ideas. Do I have to reinstall Outlook itself? Will I lose all my info in there? Is there something I need to do in Safe Mode?

    I know this is a lot of info and questions. I love this program. Any help is greatly appreciated. Thank you.
     
  2. pengwen

    pengwen

    Joined:
    Apr 6, 2004
    Messages:
    17
    I'm having the EXACT same problem - see my post called "A program is trying to access e-mail addresses..."

    It's frustrating! I have run a system-tray add-in called "Click Yes" from express-soft.com (called mailmate). You have to reactivate Click Yes every time you start up your computer....but at least it stops the annoying pop-up dialogue.

    I don't know what I installed to start this - but someone somewhere has the answer.
     
  3. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    114,203
    I think it would be a good idea to download Hijack This and post a scan log for the experts to take a look at.

    Please do this. Click here: http://www.sherrylynn.us/HijackThis.exe to download Hijack This. Save it to it’s own folder (not temporary files).

    Close all open windows and open HIJACK THIS. Click “Scan”. When the scan is finished (it only takes a second), the scan button will change to “Save Log”. Click on “Save Log” and save it to NotePad. Copy the entire log and paste it here.

    DO NOT FIX ANYTHING YET, most items that appear in the log are harmless or even needed. Wait for someone to analyze the scan and advise.

    Cookie
     
  4. pengwen

    pengwen

    Joined:
    Apr 6, 2004
    Messages:
    17
    Do you have any kind of spam killer program running? I think I'm narrowing down the problem....
     
  5. pengwen

    pengwen

    Joined:
    Apr 6, 2004
    Messages:
    17
    If you are running EliminateSpam (free or paid version) try disabling the com add-in. That worked for me (so far...cross your fingers).
     
  6. AlMujtahid

    AlMujtahid Thread Starter

    Joined:
    Aug 13, 2001
    Messages:
    819
    No, no spam program running.

    Is there a way ro reinstall or repair outlook? Will I lose all my contacts and files/messages?

    I dont't know what is wrong with the program. When I try to send mail, it just freezes up. Sometimes it Sends/Receeves fine but a lot of time it just won't do it.

    I may try cookiegal's advice on teh hijack this but I have done it before and nothing.
     
  7. pengwen

    pengwen

    Joined:
    Apr 6, 2004
    Messages:
    17
    That's interesting. Disabling my spam filter fixed my problem.

    Now for your questions. You can do a repair and reinstall for your Outlook program and it won't damage your email addresses, files, etc, Pop in your CD and wait till it asks for the OEM, then it will follow with a dialogue designed to let you choose REPAIR or REINSTALL. I did both of them and it didn't solve my problem. But that doesn't mean it won't solve yours.

    I'd be interested in seeing your Hijack log. It may show something running that you are not aware of.
     
  8. pengwen

    pengwen

    Joined:
    Apr 6, 2004
    Messages:
    17
    Check your COM ADD-INs before you repair.
     
  9. AlMujtahid

    AlMujtahid Thread Starter

    Joined:
    Aug 13, 2001
    Messages:
    819
    Hey pengwen.

    Thanks for the help. What are the COM ADD-INS and where do I check them? What am I looking for?
     
  10. bpietrzak

    bpietrzak

    Joined:
    Feb 6, 2004
    Messages:
    12
    Here is my logfile from Hijack. I am having the same problem: Each time I go to send an email from MS Outlook, a dialog box telling me that a program is attempting to access my address book.

    Any help would be appreciated




    Logfile of HijackThis v1.97.7
    Scan saved at 1:25:00 PM, on 4/22/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton Internet Security\NISUM.EXE
    C:\Program Files\Norton Internet Security\ccPxySvc.exe
    C:\WINDOWS\System32\gearsec.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\PROGRA~1\MI6841~1\MSSQL\binn\sqlservr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nutsrv4.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\system32\pctspk.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WFXSVC.EXE
    C:\PROGRA~1\WinFax\WFXMOD32.EXE
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\WinFax\WFXSWTCH.exe
    C:\WINDOWS\System32\wfxsnt40.exe
    C:\Compaq\eakdrv\STARTDRV.exe
    C:\Compaq\eakdrv\EAKDRV.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\System32\wjview.exe
    C:\Compaq\eakdrv\EAUSBKBD.EXE
    C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\Intuit\QuickBooks Premier - Accountant Edition\Components\QBAgent\qbdagent2002.exe
    C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Common Files\Microsoft Shared\Speech\sapisvr.exe
    C:\PROGRA~1\MICROS~3\Office10\OUTLOOK.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\StreamCast\Morpheus\Morphexe.exe
    C:\Program Files\AIM95\aim.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\Brad\Local Settings\Temporary Internet Files\Content.IE5\1NRFH5C6\HijackThis[1].exe
    C:\Program Files\WebSavingsfromEbates\WebSavingsfromEbates.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://riviera.cc (obfuscated)
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://riviera.cc (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://riviera.cc (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://riviera.cc (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://riviera.cc (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://riviera.cc (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.cnn.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://riviera.cc (obfuscated)
    R3 - Default URLSearchHook is missing
    O1 - Hosts: 207.44.240.65 ads.x10.com
    O1 - Hosts: 207.44.240.65 images.x10.com
    O1 - Hosts: 207.44.240.65 count.exitexchange.com
    O1 - Hosts: 207.44.240.65 servedby.netadvertising.com
    O1 - Hosts: 207.44.240.65 images.trafficmp.com
    O1 - Hosts: 207.44.240.65 ads.specificpop.com
    O1 - Hosts: 207.44.240.65 ads.specificclick.com
    O1 - Hosts: 207.44.240.65 ads.popupsponsor.com
    O1 - Hosts: 207.44.240.65 adfarm.mediaplex.com
    O1 - Hosts: 207.44.240.65 media.fastclick.net
    O1 - Hosts: 207.44.240.65 media1.fastclick.net
    O1 - Hosts: 207.44.240.65 media19.fastclick.net
    O1 - Hosts: 207.44.240.65 media28.fastclick.net
    O1 - Hosts: 207.44.240.65 media29.fastclick.net
    O1 - Hosts: 207.44.240.65 media39.fastclick.net
    O1 - Hosts: 207.44.240.65 adserv.internetfuel.com
    O1 - Hosts: 207.44.240.65 www.satellitepop.com
    O1 - Hosts: 207.44.240.65 count.exitexchange.com
    O1 - Hosts: 207.44.240.65 z1.adserver.com
    O1 - Hosts: 207.44.240.65 view.atdmt.com
    O1 - Hosts: 207.44.240.65 servedfor.valuead.com
    O1 - Hosts: 207.44.240.65 banners.valuead.com
    O1 - Hosts: 207.44.240.65 img.mediaplex.com
    O1 - Hosts: 207.44.240.65 media28.fastclick.net
    O1 - Hosts: 207.44.240.65 media39.fastclick.net
    O1 - Hosts: 207.44.240.65 media.fastclick.net
    O1 - Hosts: 207.44.240.65 popuptraffic.com
    O1 - Hosts: 207.44.240.65 leader.linkexchange.com
    O1 - Hosts: 207.44.240.65 rad.msn.com
    O1 - Hosts: 207.44.240.65 view.atdmt.com
    O1 - Hosts: 207.44.240.65 focusin.ads.targetnet.com
    O1 - Hosts: 207.44.240.65 a.tribalfusion.com
    O2 - BHO: Clear Search - {00000000-0000-0000-0000-000000000221} - C:\Program Files\ClearSearch\CSIE.DLL (file missing)
    O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL
    O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {091C397B-A04C-46C4-AE84-527074D6AC44} - (no file)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\WinFax\WFXSWTCH.exe
    O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
    O4 - HKLM\..\Run: [NuTCSetupEnviron] C:\PROGRA~1\RATIONAL\RATION~1\NUTCROOT\bin\ncoeenv.exe
    O4 - HKLM\..\Run: [CPQEASYACC] C:\Compaq\eakdrv\STARTDRV.exe
    O4 - HKLM\..\Run: [osa] C:\WINDOWS\System32\osa.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [sys] regedit -s sysdllwm.reg
    O4 - HKLM\..\Run: [WebSavingsfromEbates] wjview /cp:p "C:\Program Files\WebSavingsfromEbates\System\Code" Main lp: "C:\Program Files\WebSavingsfromEbates"
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Premier - Accountant Edition\Components\QBAgent\qbdagent2002.exe
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O9 - Extra button: Create Mobile Favorite (HKLM)
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O9 - Extra button: Support (HKCU)
    O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
    O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://tdserver.bitstream.com/tdserver.cab
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
    O16 - DPF: {140F03AE-0588-11D4-BD45-0050048A82BF} (eShare Web Collaboration Class) - http://63.166.193.103/netagent/objects/emagic.cab
    O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - http://download.macromedia.com/pub/shockwave/cabs/authorware/awswax.cab
    O16 - DPF: {1D870C86-AA3C-4451-81E4-71D480A1A652} - http://216.93.172.116/sub2bc.exe
    O16 - DPF: {26AFD6EF-C017-4063-B2B1-E515DE98A1B7} - http://download.kodak.com/digital/software/easyShare/v2_1/install.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...le.com/samantha/us/win/QuickTimeInstaller.exe
    O16 - DPF: {5242A5A1-EF1E-11D5-B3EE-0050DAC5EBD0} (printQuick Browser Add In (Ver4)) - http://216.65.221.31/plugin/axversion/1410/printQuick1410.cab
    O16 - DPF: {610C8626-86E0-4082-A89F-F186C839B26F} (SingleTap Web Client) - http://lexus.singletap.net/ses/plugins/SingleTapWebClient_1030.dll
    O16 - DPF: {7A32634B-029C-4836-A023-528983982A49} - http://fdl.msn.com/public/chat/msnchat42.cab
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
    O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37575.6078819444
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security1.norton.com/SSC/SharedContent/sc/bin/cabsa.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
    O16 - DPF: {CF392BE0-B84F-46E9-BDA9-845119819119} (IPAQSelfHelp Class) - http://isupport4.hp.com/awebui/jsp/answerweb/applets/ISPEIPAQTool.CAB
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
    O16 - DPF: {E6EB803E-DD89-11D3-80C4-0050DA2E09D0} (LightSurfUploadCtl Class) - http://picturecenter.kodak.com/activex/LightSurfUploadControl.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://liveca04.rightnowtech.com/sonystyle/sonystyle/rnt/rnl/java/RntX.cab
    O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.ritzpix.com/upload/XUpload.ocx
    O16 - DPF: {EE2589EB-7FC8-44DB-A892-573F2C4B41E0} - http://pdf.forbes.com/forbesnews/triggernews/ForbesDownloaderSigned.cab
    O16 - DPF: {EE5CA45C-BFAC-48E6-BE6C-3C607620FF43} (IMViewerControl Class) - http://companion.logitech.com/companion/logitech/ver1.3.1.2083/bin/imvid.cab
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/yiebio5_1_5_0.cab
    O16 - DPF: {F5192746-22D6-41BD-9D2D-1E75D14FBD3C} (ddm_download.ddm_control) - http://download.rfwnad.com/cab/crack.CAB
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
    O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
     
  11. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    First thing you need to do is create a folder for HTJ. Don't run it from your temporary internet files! Make a folder like c:\HJT and move hijackthis.exe into that folder.

    Click on the link below to download CWshredder.
    http://www.spywareinfo.com/~merijn/files/cwshredder.zip

    Run the program and let it do it's thing. Make sure to click on "Fix" and not scan only.

    Next:

    Download Spybot http://tomcoyote.org/SPYBOT/index1.php

    Make sure to follow the instructions for updates prior to running the scan.

    Click on "Search For updates" After the search has completed, the available Updates will be listed. Choose which Updates you would like to Download. Click "Download updates." The Updates will self install. The screen will change and the program will come back and be ready to use.

    Sometimes the default Download Location will produce an Error. If that happens, look in the right panel. There you will find a small arrow next to the name of the current Download site. Click on it for a list of alternate sites. One of those should be able to retrieve the files you have selected.

    Scan, click on fix problems then reboot.

    Next:

    Download AdAware http://www.lavasoftusa.com/support/download/

    Before you scan with AdAware, check for updates of the reference file by clicking

    on "Check for updates now", connect.


    Click on Start, Use custom scanning options, Customize.

    Make sure the following settings are made and on -------"ON=GREEN"

    "Scan within archives"
    "Scan active processes"
    "Scan registry"
    "Deep scan registry"
    "Scan my IE Favorites for banned URL"
    "Scan my host-file"

    Click on Tweak,
    Select scanning engine and click on "Unload recognized processes during scanning"
    Select cleaning engine and click on "Automatically try to unregister objects prior to deletion" and "Let windows remove files in use at next reboot"

    Then click "proceed" to save your settings.

    Click on Next

    Run the scan and fix everything.

    Post another HJT log for review.
     
  12. bpietrzak

    bpietrzak

    Joined:
    Feb 6, 2004
    Messages:
    12
    I follow your instructions and here is the post running hijack log file

    Logfile of HijackThis v1.97.7
    Scan saved at 4:31:03 PM, on 4/22/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton Internet Security\NISUM.EXE
    C:\Program Files\Norton Internet Security\ccPxySvc.exe
    C:\WINDOWS\System32\gearsec.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\PROGRA~1\MI6841~1\MSSQL\binn\sqlservr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nutsrv4.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\system32\pctspk.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WFXSVC.EXE
    C:\PROGRA~1\WinFax\WFXMOD32.EXE
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\WinFax\WFXSWTCH.exe
    C:\WINDOWS\System32\wfxsnt40.exe
    C:\Compaq\eakdrv\STARTDRV.exe
    C:\Compaq\eakdrv\EAKDRV.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\System32\wjview.exe
    C:\Compaq\eakdrv\EAUSBKBD.EXE
    C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\Intuit\QuickBooks Premier - Accountant Edition\Components\QBAgent\qbdagent2002.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\WebSavingsfromEbates\WebSavingsfromEbates.exe
    C:\HTJ\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.cnn.com/
    R3 - Default URLSearchHook is missing
    O1 - Hosts: 207.44.240.65 ads.x10.com
    O1 - Hosts: 207.44.240.65 images.x10.com
    O1 - Hosts: 207.44.240.65 count.exitexchange.com
    O1 - Hosts: 207.44.240.65 servedby.netadvertising.com
    O1 - Hosts: 207.44.240.65 images.trafficmp.com
    O1 - Hosts: 207.44.240.65 ads.specificpop.com
    O1 - Hosts: 207.44.240.65 ads.specificclick.com
    O1 - Hosts: 207.44.240.65 ads.popupsponsor.com
    O1 - Hosts: 207.44.240.65 adfarm.mediaplex.com
    O1 - Hosts: 207.44.240.65 media.fastclick.net
    O1 - Hosts: 207.44.240.65 media1.fastclick.net
    O1 - Hosts: 207.44.240.65 media19.fastclick.net
    O1 - Hosts: 207.44.240.65 media28.fastclick.net
    O1 - Hosts: 207.44.240.65 media29.fastclick.net
    O1 - Hosts: 207.44.240.65 media39.fastclick.net
    O1 - Hosts: 207.44.240.65 adserv.internetfuel.com
    O1 - Hosts: 207.44.240.65 www.satellitepop.com
    O1 - Hosts: 207.44.240.65 count.exitexchange.com
    O1 - Hosts: 207.44.240.65 z1.adserver.com
    O1 - Hosts: 207.44.240.65 view.atdmt.com
    O1 - Hosts: 207.44.240.65 servedfor.valuead.com
    O1 - Hosts: 207.44.240.65 banners.valuead.com
    O1 - Hosts: 207.44.240.65 img.mediaplex.com
    O1 - Hosts: 207.44.240.65 media28.fastclick.net
    O1 - Hosts: 207.44.240.65 media39.fastclick.net
    O1 - Hosts: 207.44.240.65 media.fastclick.net
    O1 - Hosts: 207.44.240.65 popuptraffic.com
    O1 - Hosts: 207.44.240.65 leader.linkexchange.com
    O1 - Hosts: 207.44.240.65 rad.msn.com
    O1 - Hosts: 207.44.240.65 view.atdmt.com
    O1 - Hosts: 207.44.240.65 focusin.ads.targetnet.com
    O1 - Hosts: 207.44.240.65 a.tribalfusion.com
    O2 - BHO: Clear Search - {00000000-0000-0000-0000-000000000221} - C:\Program Files\ClearSearch\CSIE.DLL (file missing)
    O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL (file missing)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {091C397B-A04C-46C4-AE84-527074D6AC44} - (no file)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\WinFax\WFXSWTCH.exe
    O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
    O4 - HKLM\..\Run: [NuTCSetupEnviron] C:\PROGRA~1\RATIONAL\RATION~1\NUTCROOT\bin\ncoeenv.exe
    O4 - HKLM\..\Run: [CPQEASYACC] C:\Compaq\eakdrv\STARTDRV.exe
    O4 - HKLM\..\Run: [osa] C:\WINDOWS\System32\osa.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Premier - Accountant Edition\Components\QBAgent\qbdagent2002.exe
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm
    O9 - Extra button: Create Mobile Favorite (HKLM)
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O9 - Extra button: Support (HKCU)
    O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
    O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://tdserver.bitstream.com/tdserver.cab
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
    O16 - DPF: {140F03AE-0588-11D4-BD45-0050048A82BF} (eShare Web Collaboration Class) - http://63.166.193.103/netagent/objects/emagic.cab
    O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - http://download.macromedia.com/pub/shockwave/cabs/authorware/awswax.cab
    O16 - DPF: {1D870C86-AA3C-4451-81E4-71D480A1A652} - http://216.93.172.116/sub2bc.exe
    O16 - DPF: {26AFD6EF-C017-4063-B2B1-E515DE98A1B7} - http://download.kodak.com/digital/software/easyShare/v2_1/install.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...le.com/samantha/us/win/QuickTimeInstaller.exe
    O16 - DPF: {5242A5A1-EF1E-11D5-B3EE-0050DAC5EBD0} (printQuick Browser Add In (Ver4)) - http://216.65.221.31/plugin/axversion/1410/printQuick1410.cab
    O16 - DPF: {610C8626-86E0-4082-A89F-F186C839B26F} (SingleTap Web Client) - http://lexus.singletap.net/ses/plugins/SingleTapWebClient_1030.dll
    O16 - DPF: {7A32634B-029C-4836-A023-528983982A49} - http://fdl.msn.com/public/chat/msnchat42.cab
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
    O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37575.6078819444
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security1.norton.com/SSC/SharedContent/sc/bin/cabsa.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
    O16 - DPF: {CF392BE0-B84F-46E9-BDA9-845119819119} (IPAQSelfHelp Class) - http://isupport4.hp.com/awebui/jsp/answerweb/applets/ISPEIPAQTool.CAB
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
    O16 - DPF: {E6EB803E-DD89-11D3-80C4-0050DA2E09D0} (LightSurfUploadCtl Class) - http://picturecenter.kodak.com/activex/LightSurfUploadControl.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://liveca04.rightnowtech.com/sonystyle/sonystyle/rnt/rnl/java/RntX.cab
    O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.ritzpix.com/upload/XUpload.ocx
    O16 - DPF: {EE2589EB-7FC8-44DB-A892-573F2C4B41E0} - http://pdf.forbes.com/forbesnews/triggernews/ForbesDownloaderSigned.cab
    O16 - DPF: {EE5CA45C-BFAC-48E6-BE6C-3C607620FF43} (IMViewerControl Class) - http://companion.logitech.com/companion/logitech/ver1.3.1.2083/bin/imvid.cab
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/yiebio5_1_5_0.cab
    O16 - DPF: {F5192746-22D6-41BD-9D2D-1E75D14FBD3C} (ddm_download.ddm_control) - http://download.rfwnad.com/cab/crack.CAB
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
    O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
     
  13. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    I see you have sql server running, have you updated to SP3? If not you should go to Microsoft and do that.

    Run HJT again check:
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
    R3 - Default URLSearchHook is missing
    O1 - Hosts: 207.44.240.65 ads.x10.com
    O1 - Hosts: 207.44.240.65 images.x10.com
    O1 - Hosts: 207.44.240.65 count.exitexchange.com
    O1 - Hosts: 207.44.240.65 servedby.netadvertising.com
    O1 - Hosts: 207.44.240.65 images.trafficmp.com
    O1 - Hosts: 207.44.240.65 ads.specificpop.com
    O1 - Hosts: 207.44.240.65 ads.specificclick.com
    O1 - Hosts: 207.44.240.65 ads.popupsponsor.com
    O1 - Hosts: 207.44.240.65 adfarm.mediaplex.com
    O1 - Hosts: 207.44.240.65 media.fastclick.net
    O1 - Hosts: 207.44.240.65 media1.fastclick.net
    O1 - Hosts: 207.44.240.65 media19.fastclick.net
    O1 - Hosts: 207.44.240.65 media28.fastclick.net
    O1 - Hosts: 207.44.240.65 media29.fastclick.net
    O1 - Hosts: 207.44.240.65 media39.fastclick.net
    O1 - Hosts: 207.44.240.65 adserv.internetfuel.com
    O1 - Hosts: 207.44.240.65 www.satellitepop.com
    O1 - Hosts: 207.44.240.65 count.exitexchange.com
    O1 - Hosts: 207.44.240.65 z1.adserver.com
    O1 - Hosts: 207.44.240.65 view.atdmt.com
    O1 - Hosts: 207.44.240.65 servedfor.valuead.com
    O1 - Hosts: 207.44.240.65 banners.valuead.com
    O1 - Hosts: 207.44.240.65 img.mediaplex.com
    O1 - Hosts: 207.44.240.65 media28.fastclick.net
    O1 - Hosts: 207.44.240.65 media39.fastclick.net
    O1 - Hosts: 207.44.240.65 media.fastclick.net
    O1 - Hosts: 207.44.240.65 popuptraffic.com
    O1 - Hosts: 207.44.240.65 leader.linkexchange.com
    O1 - Hosts: 207.44.240.65 rad.msn.com
    O1 - Hosts: 207.44.240.65 view.atdmt.com
    O1 - Hosts: 207.44.240.65 focusin.ads.targetnet.com
    O1 - Hosts: 207.44.240.65 a.tribalfusion.com
    O2 - BHO: Clear Search - {00000000-0000-0000-0000-000000000221} - C:\Program Files\ClearSearch\CSIE.DLL (file missing)
    O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL (file missing)
    O2 - BHO: (no name) - {091C397B-A04C-46C4-AE84-527074D6AC44} - (no file)
    O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm
    O16 - DPF: {1D870C86-AA3C-4451-81E4-71D480A1A652} - http://216.93.172.116/sub2bc.exe
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {F5192746-22D6-41BD-9D2D-1E75D14FBD3C} (ddm_download.ddm_control) - http://download.rfwnad.com/cab/crack.CAB

    Close all browser windows and applications before clicking "fix checked".
     
  14. bpietrzak

    bpietrzak

    Joined:
    Feb 6, 2004
    Messages:
    12
    I ran HJT and check the items in the list and clicked "fix checked", but I still encounter the dialog box that says "a program is trying to access your address book".

    I reran spybot and adware. Nothing turned up. I ran HJT once more and below is the log print out:

    Logfile of HijackThis v1.97.7
    Scan saved at 10:20:39 AM, on 4/23/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton Internet Security\NISUM.EXE
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Norton Internet Security\ccPxySvc.exe
    C:\WINDOWS\System32\gearsec.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\PROGRA~1\MI6841~1\MSSQL\binn\sqlservr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nutsrv4.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\system32\pctspk.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WFXSVC.EXE
    C:\PROGRA~1\WinFax\WFXMOD32.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\WinFax\WFXSWTCH.exe
    C:\WINDOWS\System32\wfxsnt40.exe
    C:\Compaq\eakdrv\STARTDRV.exe
    C:\WINDOWS\System32\osa.exe
    C:\Compaq\eakdrv\EAKDRV.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Compaq\eakdrv\EAUSBKBD.EXE
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Intuit\QuickBooks Premier - Accountant Edition\Components\QBAgent\qbdagent2002.exe
    C:\HTJ\HijackThis.exe
    C:\Program Files\Messenger\msmsgs.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.cnn.com/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\WinFax\WFXSWTCH.exe
    O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
    O4 - HKLM\..\Run: [NuTCSetupEnviron] C:\PROGRA~1\RATIONAL\RATION~1\NUTCROOT\bin\ncoeenv.exe
    O4 - HKLM\..\Run: [CPQEASYACC] C:\Compaq\eakdrv\STARTDRV.exe
    O4 - HKLM\..\Run: [osa] C:\WINDOWS\System32\osa.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Premier - Accountant Edition\Components\QBAgent\qbdagent2002.exe
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O9 - Extra button: Create Mobile Favorite (HKLM)
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O9 - Extra button: Support (HKCU)
    O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
    O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://tdserver.bitstream.com/tdserver.cab
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
    O16 - DPF: {140F03AE-0588-11D4-BD45-0050048A82BF} (eShare Web Collaboration Class) - http://63.166.193.103/netagent/objects/emagic.cab
    O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - http://download.macromedia.com/pub/shockwave/cabs/authorware/awswax.cab
    O16 - DPF: {26AFD6EF-C017-4063-B2B1-E515DE98A1B7} - http://download.kodak.com/digital/software/easyShare/v2_1/install.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...le.com/samantha/us/win/QuickTimeInstaller.exe
    O16 - DPF: {5242A5A1-EF1E-11D5-B3EE-0050DAC5EBD0} (printQuick Browser Add In (Ver4)) - http://216.65.221.31/plugin/axversion/1410/printQuick1410.cab
    O16 - DPF: {610C8626-86E0-4082-A89F-F186C839B26F} (SingleTap Web Client) - http://lexus.singletap.net/ses/plugins/SingleTapWebClient_1030.dll
    O16 - DPF: {7A32634B-029C-4836-A023-528983982A49} - http://fdl.msn.com/public/chat/msnchat42.cab
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
    O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37575.6078819444
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security1.norton.com/SSC/SharedContent/sc/bin/cabsa.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
    O16 - DPF: {CF392BE0-B84F-46E9-BDA9-845119819119} (IPAQSelfHelp Class) - http://isupport4.hp.com/awebui/jsp/answerweb/applets/ISPEIPAQTool.CAB
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
    O16 - DPF: {E6EB803E-DD89-11D3-80C4-0050DA2E09D0} (LightSurfUploadCtl Class) - http://picturecenter.kodak.com/activex/LightSurfUploadControl.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://liveca04.rightnowtech.com/sonystyle/sonystyle/rnt/rnl/java/RntX.cab
    O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.ritzpix.com/upload/XUpload.ocx
    O16 - DPF: {EE2589EB-7FC8-44DB-A892-573F2C4B41E0} - http://pdf.forbes.com/forbesnews/triggernews/ForbesDownloaderSigned.cab
    O16 - DPF: {EE5CA45C-BFAC-48E6-BE6C-3C607620FF43} (IMViewerControl Class) - http://companion.logitech.com/companion/logitech/ver1.3.1.2083/bin/imvid.cab
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/yiebio5_1_5_0.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
    O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
     
  15. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Found this see if it helps.

    This is a new security feature in Service Pack 3 for Outlook XP, are you using a SPAM filter? If so it may be because your filter is comparing the emails to your SPAM list, that is what SPAMBully was doing to me. Try uninstalling your SPAM filter then reinstalling or see if there is an update from the manufacturer of the program you use.
     
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